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Good app, runs fairly well, except today it started asking me for a password which I never added to unlock it. I've always used my fingerprint. The app tells me I have to uninstall/reinstall to restore my wallet...very annoying.
stopped supporting old devices
the app was better before, now its janky and I gotta dismiss "spot scams before signing" every time I open the app...
Purchased a Ledger Nano and entered my data, then was alerted to the fact Ledger had a data breach. My info is now on the dark web thanks to Ledger. Ledger acknowledged the breach but did NOTHING. Now a second data breach has occurred which Ledger acknowledges but does nothing to help its customers. Even their response is ridiculously incompetent. My initial review, written after the first Ledger data breach, was relied to 8-months later and refers to their latest data breach 🤦
2 people found this helpful
Developer reply
Hello Trish, thanks for sharing, we're truly sorry for the stress this caused. Your crypto and private keys were never exposed, only order data from third-party commerce systems. Ledger will never ask for your 24 words, so treat any such request as a scam. To speak with our team: https://support.ledger.com/contact-us (ask the bot for a live agent)
Seems like the company is now more interested in selling you a new product than actual security of their devices and software. Not a good look considering your company has MAJOR flaws. Great job on those "authorized" sellers modding your devices. Do you even know what an audit is, because it seems you only know what profit at all costs is? Maybe less ads more security. if you survive the lawsuits.
SEEN IS BELIEVING
professional
Legendary App
Has recently started showing incorrect total balances, sometimes almost double my actual holdings. very concerning and confusing when it happens!
Just reset my pin number and name and now my seed phrases do not match? I am 2 hours into this...HELP
From 219 saved reviews since 28 Jul 2020, all countries.
Share of the 62 negative reviews that mention it
“I just need a wallet, not a fully comprehensive digital store front builtin to attemp to get me to spend and use my money.”
“Been using the app for nearly two years, started off great, but over time, it just got worse and worse, it's slow and buggy and if you're trying to send coin…”
“The UI is very unintuitive and clunky.”
“Been using the app for nearly two years, started off great, but over time, it just got worse and worse, it's slow and buggy and if you're trying to send coin…”
“When it works it works great but sometimes it just won't calculate my crypto and I have re-add the account over and over.”
“Ledger has become an ad serving platform, that also just happens to have a hardware wallet hidden away.”
Share of the 147 positive reviews that mention it
“This was my first time using this type of product and I must say the setup was extremely simple indeed!”
“love it, few things id change like a fee plan like kraken or coinbase do, to wipe fees as it can be costly”
“It would be smart to reset it to get fresh keys .”
“I can't stress this enough, this device takes a little know-how into some basic tech setup.”
“this software features a beautiful art style and is easy to use, allowing you to quickly find the functions you need.”
A drop after an update usually means the update broke something.
“pretty cool device if you ask me should come with some sort or free crypto though if you ask me nothing crazy but like something like a dollar that you can i…”