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Developer reply
Hey. Could you please tell us what exactly you didn’t like or what you think we could improve?
Crashes often on the desktop and is not great on the phone as well... try something else...
Developer reply
Hey! It looks like your review is not about the mobile app specifically. Could you please adjust your rating to reflect your experience with the mobile app? We’d also love to know what you didn’t like or what we could improve.
the mobile app is failing to open even after entering the correct login credentials
1 people found this helpful
Developer reply
Hi David, we investigated the issue and can confirm that you’re successfully logged in. Can you confirm you can use the app now?
can't find live chat personal
Developer reply
Hi Janis, this app is designed for businesses using LiveChat to communicate with their customers. Could you clarify what you mean by “LiveChat Personal” and what you expected to find? Please contact us at support@text.com, and we’ll help you find the right solution.
Doesn't work anymore. After the update, it started crashing when tapping anything, now is not usable. Also their AI and queueing are the dumbest I've seen.
10 people found this helpful
Developer reply
Rodolfo, I’m really sorry to hear that. Could you please confirm if the issue still persists?
nice
Developer reply
Thank you for your rating!
This URL is a secure invitation link for creating an account and joining a specific team on the LiveChat platform. It likely connects the user to a company's customer support dashboard, and it is crucial to ensure the link was received from a trusted source.
11 people found this helpful
Good
1 people found this helpful
Developer reply
Thank you for your support!
stpid service livechat tyup with tiranga app I lost 300 fake game or fake service I lost too much time or money ...and don't use any app where livechat is a customer support ...think not problem this app problem customer service like insurance wala
1 people found this helpful
Developer reply
Hi, just to confirm - are you referring to the LiveChat Mobile App? Could you please clarify what the issue is?
not great.
Developer reply
Hi, could you please tell us why do you dislike our app?
From 179 saved reviews since 19 May 2020, all countries.
Share of the 99 negative reviews that mention it
“"If it's not broken....don't fix it" - somebody wise”
“Always great but new update has stopped the app working on Chromebook.”
“Now the login screen appears to enter details but then disappears and reverts back to the original login screen.”
“Cost me money....”
“Still laggy and crashing on the newest Google Pixel”
“When I click the Continue to Live Chat blue button, nothing happens.”
Share of the 72 positive reviews that mention it
“I love it honestly speaking it is one app have what it takes to do according to it porpoise”
“Easy to use.”
“This app is the best, please I want to upgrade my account before the free trial ends, I would really appreciate if you guys can use Google pay payment method…”
A drop after an update usually means the update broke something.