Requires a windows laptop to sync and no apdl for Android. An extremely old system from a company with no vision.
Getting real tired of crashes. It won't sync, gives up, and crashes. I'm about ready to leave for Log Ten after having Logbook Pro for what, 20 years?
Developer reply
I'm sorry to hear this but we've had no reports of issues on version 11.x, it's been very reliable. If you need assistance please contact support and we'll gladly help. Submit a problem report from the app when you can.
There's no tech support over the phone. Everything has to be done through email, which makes it very difficult. I gave up asking for help.
Developer reply
Hello, that's correct, we do not offer phone support nor advertise as such. We do better, no holds, voicemails, we typically respond within minutes 24x7x365 including holidays. If you have any questions please email support@nc-software.com or visit our help desk at https://helpdesk.nc-software.com and we'll reply immediately.
Cant access my flight history with an expired app?!
Developer reply
This has been fixed. Please install 8.1.2 which just released.
There is almost no customer service. When the program works it's great. When it doesn't you are SOL.
2 people found this helpful
Developer reply
Hello, we're sorry to hear this as it's absolutely not true. We answer support email 24x7x365, holidays, etc. Most likely we did not receive your correspondence. Please use our help desk, not email, at https://helpdesk.nc-software.com and we will promptly respond. Most of our responses are within minutes.
works well but should be cheaper
1 people found this helpful
Tried multiple tech support emails. It will not sync between PC and Android. The PC app is very cluttered and overly complicated!
5 people found this helpful
Developer reply
We've had no other reports of any issues with sync, the problem is most likely with your Windows setup on your PC and not related to this app. We'd be happy to assist you and even connect in to your computer to help discover what's wrong but the best bet is to try another computer to isolate the problem to your PC. This is not a Logbook Pro issue.
GREAT PILOT LOGBOOK PRODUCT. I have been satisfied for almost 20 years
Have not had any issues with it. Wish the airline part was included/cheaper. Makes it easy to log flights
2 people found this helpful
other than it LOCKS UP my tablet, you have no justification or need for me to provide you my email address or other personal information, unless you're selling it. Doesn't make any difference what I fly, you don't get MY email address and this program goes where it does most good ... in the Trash !!
Developer reply
I'm sorry to hear this, we've had no other reports of this. Please be sure you have version 8.0.7 installed. You may need to reset your device as something else is a conflict. If you are able to run the app please submit a problem report from the communication area. For additional assistance please reach out at https://helpdesk.nc-software.com