terrible customer support..
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Compare allit's good and efficient
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terrible customer support..
it's good and efficient
i have been using it fir sometime with no problem then about a week ago till date have been limit to with withdraw my money in my acc that i deposited am calling customer service but they did give a good reason now my money is stuck ...all i can say is poor service
how is is possible that i deposited money into the account when i try to make my transaction using this loops keeps saying yiur session hqs expired..... is this the services you want to provide to people when holding their money.... veey frustrating 😏
no good service
i love you guys..please bring back the rewards program..thanks
honestly 💓🙏 and transmission
Good app, let's keep connected
easy to use
I have tried upgrading from lite to pro but it keeps telling me that my profile is 95% finished and I've already submitted everything needed
From 250 saved reviews since 23 Jan 2023, all countries.
Share of the 88 negative reviews that mention it
“- The app won't let you log in.”
“I had to send money to my mpesa instead and got charged 24 bob just to send 200.”
“For me now I'm stuck, and looks like I will have to buy a new phone to access my account.”
“The features and buttons are too much!”
“- OTP is only sent to email and it has a 1 minute time-to-live; which, even if you have super-fast superhuman fingers and retrieve it from a slow email inbox…”
“Online banking should be simple, SIMPLE!”
Share of the 142 positive reviews that mention it
“There are so many steps to just do some basic simple transactions.”
“I also used to enjoy the convinience of the web version of the App on my laptop especially when I needed to make some urgent payments while busy in meetings.”
“We senior citizens have trouble reading the tiny letters and numbers on a smart phone.”
“I understand some dislike the color and theme but unless they add an option to customize the theme, no matter how it looks it could never please everyone.”
“fair”
A drop after an update usually means the update broke something.