The app is OK. The dual authentication is terrible and typically requires two devices just to effectively operate.
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The app is OK. The dual authentication is terrible and typically requires two devices just to effectively operate.
Ridicuously bad app. Had to provide a ton of personal information to get an account creted and now I can't even login (OTP validation failed). Priceless indeed.
Login process as a race. Sending OTP slowly, only arrive after 2 or 3 minutes but giving users 30s to enter from the time the app says "Sent via your email". What is the point?
Cant get passed login. I copy and paste the OTP and it always says 'slider value failed' or it doesnt say anything, doesnt log you in and then blocks your account. Useless.
This app veru very ediot I try to validate the card that successfully make a payment for 8times but this app still need me to validate more. that very ediot app. Did the developer know the testing phase or not?
even registration is broken
hard to log in again after getting a new device..
Good 👍
good. but registration through app was not possible and i tried 3 times. they also deduct charhes for that. later i register through a link of my bank.
I am unable to login and even after requesting my login details, updating the app and literally dozens of messages informing me that my login details have been sent by e-mail, no such e-mail arrived. I wish I could properly use and review the app to give it a good rating, but as I cannot even login, that's a moot point.
From 230 saved reviews since 23 Sept 2018, all countries.
Share of the 121 negative reviews that mention it
“Same as everyone else - you try and set up the account and it says error.”
“Not working FUBAR app”
“Registration process doesn't work, I tried multiple UAE visa cards on different ocassions it's impossible to complete registration, either the validate butto…”
“The app did not require an internet connection before.”
“I'll try to explore if I'm using it the right way but definitely not intuitive UI for a new user.”
“I accidentally came out of the app when they deducted money and when went back to finish my registration it asked me again to put my visa card details and I …”
Share of the 94 positive reviews that mention it
“It's simple, easy to navigate, and makes finding airport lounges quick and hassle-free.”
“enjoy my pass at the Miami air port”
“But after that I can clearly see how many free accesses I still have.”
“The app has made my journeys much more comfortable and stress-free.”
“Easy to use app, up to date information and nice visuals”
A drop after an update usually means the update broke something.