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CompareOpen in Google Play
love Marcus
Great trustwrothy company. Loans, savings, CDs. i have had them all. Good return rates. No surprises or fees.
Great business, I recommend it.
very easy to set up, very easy to transfer money, very easy to cancel and re-establish transfers. It's a great way to start saving!
horrible customer service
Developer reply
We are truly sorry to hear about your experience. Rest assured, your feedback has been shared with the right team. If there is anything we can do to help, kindly give our team a call 24/7 at 1-855-730-7283 and request a supervisor.
asks for password all of a sudden when I need the app
Developer reply
Thank you for reaching out. If you still need assistance, please get in touch with us. Visit marcus.com/contact to find out how.
Great rates and user friendly
Developer reply
Thank you for your kind words! We’re thrilled to hear you're enjoying the Marcus app.
if you want to create the same CD again, it adds the fund to the existing one and moves the date by recalculating from today's date. customer care is not helpful.
Developer reply
Hi there. We’d like to take a closer look into your concerns. Kindly give our team a call 24/7 at 1-855-730-7283 and request a supervisor.
A little confusing at first but I'll update this later
Developer reply
Your feedback is valuable to us, and we appreciate you taking the time to share your thoughts.
easy
Developer reply
Thank you for taking the time to share your positive experience with us.
From 219 saved reviews since 8 Apr 2020, all countries.
Share of the 79 negative reviews that mention it
“I registered (the app crashed in between without completing all the steps but when I tried to login as existing customers it let me ).”
“Wont send purchase alerts or any security alerts via text will only send email notifications.”
“App is full of bugs.”
“Being able to transfer money is just about the most basic requirement for an online savings account.”
“Difficult to use.”
“I enter the email/password, and the Login button is greyed out.”
Share of the 132 positive reviews that mention it
“⭐⭐⭐⭐⭐ Marcus by Goldman Sachs makes managing savings and finances refreshingly simple.”
“After a good length of time using this service and app I absolutely love it.”
“The automatic transfers are great for saving without thinking about it.”
“thank you so much for this beautiful service.”
“If needed you can do free wire transfers to your linked bank account.”
A drop after an update usually means the update broke something.