Th App can't get past the loading screen! Ridiculous! 😂
Th App can't get past the loading screen! Ridiculous! 😂
10/14/26 This is my fourth review over two years. Still one star. Echoing the many other one star reviews, banks will arbitrarily stop functioning and support just shrugs their shoulders and says "That's the nature of the app." After receiving two years worth of subscription credits, I have been informed that I will be receiving no more. Good customer service team but overall poorly managed app that is a testament to the degradation of "tech" as an industry.
3 people found this helpful
Developer reply
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at support@maxrewards.com. Thank you.
Great app
5/5 if it's works but this year has been straight awful. there's always one bank always down and not working. and it's always the chase or Amex. so would recommend if it actually works but not worth a penny if you lose even a portion of all your available credit offers
Nice app, but won't replace the rewards/point tracker spreadsheets you can find on Reddit if you don't subscribe. Problem is, I already have trouble using enough rewards to match the Annual Fees of cards and a subscription would leave me further behind, but app is of course less useful without one. Really wouldn't mind a reasonable lifetime or even some occasional ads I can watch, preferably on my own time, to make the app a bit more of a go-to.
constant sync issues and a very limited trial not allowing enough time to evaluate the product
Developer reply
Hi Justin, We're sorry to hear you've been experiencing syncing issues. We'd love to see how we can help if you wouldn't mind reaching out to support@maxrewards.com.
this app is riddled with glitches. cant remove cards from my wallet, sign ins dont work half the time. holy heck what happened to Max rewards?
Developer reply
Hi Tanshin, We're sorry to hear you've been experiencing these issues. We'd love to look into them for you if you could reach out to support@maxrewards.com.
works flawlessly. Great help for tracking my many cards and all their credits
Developer reply
Glad everything is working great for you, Rod!
Interface and UI a bit clunky
Developer reply
Hi Jeff, we would love to get your feedback on how we can make the UI run smoother. Would you mind reaching out to support@maxrewards.com?
Lots of bugs need to be fixed. I was considering the annual subscription, but after a trial period it seemed like more of a headache. Chase cards will not stay synced, so offers aren't auto adding. US Bank $+ custom categories cause grey screen so the best card feature isn't working for my set up. If the features get fixed it will be a great and powerful tool!! Edit: Changing review +2 stars. App crashing/grey screen was resolved after a few weeks! Not sure the sync issue can be fixed though.
2 people found this helpful
Developer reply
Hi Micah! I'm sorry to hear this. Chase's interface makes it so it's pretty common to have to log in every day to sync. We're actively hiring more engineers so this process will run smoother in the future. As for the US Bank Custom Categories issue, We'd love to help if you'd send a message to support@maxrewards.com.
From 208 saved reviews since 6 Sept 2019, all countries.
Share of the 148 negative reviews that mention it
“Ed: As of Oct 2023 Amex is also brkn.Chase is still broken months later, downgrading to 1 star total rip off, practically a scam.”
“Which defeats the purpose of not having to login and add offers manually.”
“Updated: I ended up canceling my subscription.”
“Unfortunately it is unbelievably laggy.”
“This app is garbage, you have to manually sync accounts multiple times a day because it loses connection after a couple hours.”
“- Sync isn't working well - even though I keep hitting the "Sync" button, and the app is telling me that the data has been sync'd, I still only see the trans…”
Share of the 31 positive reviews that mention it
“The "Best card to use" page is genius and simple.”
“All free tools!”
“Other than that, I'm really enjoying the app.”
“I think they've really worked out the links, and I only see this app getting better and better.”
A drop after an update usually means the update broke something.