Yeah 😂
Developer reply
Thank you for your feedback! We appreciate you taking the time to share your experience. The MD Live Support Team
Yeah 😂
Developer reply
Thank you for your feedback! We appreciate you taking the time to share your experience. The MD Live Support Team
very hard to sign in , asking to call, but no phone number was given. very frustrating.
Developer reply
Hi, we're sorry to hear about your experience. Could you please share more details with us at android_support@mdlive.com? We'd like to investigate this further and work towards a resolution. Thank you for your patience. - The MDLIVE Support Team
Horrible app for uploading file. Spoke to doctor 2 hours ago, tried to upload a PDF file so Dr can review. Spent 2 hours trying to upload the PDF by App, by text and by browser. Keeps on getting file not acceptable error message. Finally uploaded once I selected a file type that works and I can no longer message the Dr that the file is ready for him to review. The chat bot sends you in circles and doesn't have the option to say please review the file.
Developer reply
Hi, we're sorry to hear about your experience. Could you please share more details with us at android_support@mdlive.com? We'd like to investigate this further and work towards a resolution. Thank you for your patience. - The MDLIVE Support Team
the absolutely worst experience. they have so many technical issues from marking the parent as a dependent so limiting my access to input insurance information and trying to fix it by making all the dependents have a duplicate chart but still locked the actual parent out. very frustrating for a busy Mom who just wants to use their services to help their kiddos.
Developer reply
We are so sorry about the experience you had and would like to hear more about this. At your earliest convenience, please email us at letushelpyou@mdlive.com. or contact our customer service line at 800-400-6354 to speak with a Health Service Specialist for assistance. Thank you for being a valued member.
Don't recommend MDLive because it's extremely glitch. Additionally, the Dr. that I saw for my 5yo was extremely dismissive and rude to me. Very condescendingly, she said that what I was saying re: my daughter's symptoms was impossible. I respectfully disagreed and told her that her hospitalization record would also disagree with her. Ultimately, I payed money to be talked down to and to be told that an in person visit would be necessary. Now I have to pay more money. They won't get my $ again.
Developer reply
We are so sorry about the experience you had and would like to hear more about this. At your earliest convenience, please email us at letushelpyou@mdlive.com. or contact our customer service line at 800-400-6354 to speak with a Health Service Specialist for assistance. Thank you for being a valued member.
Absolutely love ❤️ 😍 💖 2026.
Developer reply
"Thank you for your feedback! We appreciate you taking the time to share your experience. The MD Live Support Team"
I love this app. I can find all the help I need in one place.
Developer reply
"Thank you for your feedback! We appreciate you taking the time to share your experience. The MD Live Support Team"
super quick and helpful
Developer reply
Thank you for your feedback! We appreciate you taking the time to share your experience. The MD Live Support Team
Try again later it always says no internet connection data left and I just got this new device
Developer reply
Hi, we're sorry to hear about your experience. Could you please share more details with us at android_support@mdlive.com? We'd like to investigate this further and work towards a resolution. Thank you for your patience. - The MDLIVE Support Team
Keeps showing error, cannot do anything on the app
Developer reply
Hi, we're sorry to hear about your experience. Could you please share more details with us at android_support@mdlive.com? We'd like to investigate this further and work towards a resolution. Thank you for your patience. - The MDLIVE Support Team
From 225 saved reviews since 2 Jan 2019, all countries.
Share of the 81 negative reviews that mention it
“I run into constant error codes, often cannot login, have technical issues during my appointments (from both sides), and cannot update my insurance without m…”
“The app is very buggy and it can be incredibly stressful to schedule appointments because of this.”
“They pretty much said, "too bad" to my technical difficulties.”
“I instead have to use the sign up button to bypass the login error.”
“They're online website isn't any better.”
“It's simply an email that says you owe money with no details.”
Share of the 129 positive reviews that mention it
“The process was not streamlined, but it was simple enough.”
“I really enjoy MDLive.”
“I really do WANT to visit my primary care physician, but I usually procrastinate in setting up an appointment to begin with, it's always an appointment a few…”
“It generated an issue with my sound.”
“No ads.”
A drop after an update usually means the update broke something.