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I can't transfer money out and I recently opened the app and customer care is really terrible, I need to make those transactions
Developer reply
Hello there, Would you mind contacting us via contact support on the Mintyn App to enable further support. We would be more than happy to hear from you
Very good
Developer reply
Thank you for choosing us, we are glad your experience on our platform is fulfilling, Mintyn remains committed to providing you unparalleled banking experience and Customer support!
When it comes to locked savings. They are the best.
Developer reply
Thank you for choosing us, we are glad your experience on our platform is fulfilling, Mintyn remains committed to providing you unparalleled banking experience and Customer support! Do you mind encouraging us with a 5 star rating? Enjoy the rest of your day.
why can't I login my account what's going on with your network I hate going through all this stress with your company
Developer reply
Hello there, Would you mind contacting us via contact support on the Mintyn App to enable further support. We would be more than happy to hear from you
if I can rate this app zero star I will one of the worst microfinance Bank in Nigeria they claim to be secured but just lock your account for no reason open my account now before I bring your bank now I will definitely charge you if you don't open my account before 8 am today just try me and see
Developer reply
Hello there, Would you mind contacting us via contact support on the Mintyn App to enable further support. We would be more than happy to hear from you
Excellent
Developer reply
Thank you for choosing us, we are glad your experience on our platform is fulfilling, Mintyn remains committed to providing you unparalleled banking experience and Customer support!
Please update the payment fees of the NATIONAL IDENTIFICATION MANAGEMENT COMMISSION.
Developer reply
Hello there, Would you mind contacting us via contact support on the Mintyn App to enable further support. We would be more than happy to hear from you.
Very nice and secure bank
Developer reply
Thank you for choosing us, we are glad your experience on our platform is fulfilling, Mintyn remains committed to providing you unparalleled banking experience and Customer support! Do you mind encouraging us with a 5 star rating? Enjoy the rest of your day.
Good
Developer reply
Thank you for choosing us, we are glad your experience on our platform is fulfilling, Mintyn remains committed to providing you unparalleled banking experience and Customer support!
This is one of the best financial app with a state-of-the-art interface. The naturally response faster than expected.
Developer reply
Thank you for choosing us, we are glad your experience on our platform is fulfilling, Mintyn remains committed to providing you unparalleled banking experience and Customer support!
From 235 saved reviews since 18 Jul 2020, all countries.
Share of the 95 negative reviews that mention it
“I downloaded the app because one of the requirements to join a 'free' tech program was to open an account with this bank, and fund with 1k to show your serio…”
“The app is somewhat lovely tbh, but the fact they could deduct money from the account without my permission, or even a debit card just shows how in-control t…”
“A very bad app I don't know if they are not always active at night or what I've tried making transactions plenty of times at night but the app never opens, I…”
“I complained about the gift card feature on the app not working.”
“Support response is slow.”
“The app is somewhat lovely tbh, but the fact they could deduct money from the account without my permission, or even a debit card just shows how in-control t…”
Share of the 131 positive reviews that mention it
“In the beginning, bugs didn't allow me to enjoy it's banking services, but after my second update of the app, I haven't experienced any failed transactions u…”
“It's very fast and easy to use.”
“Fast & Free bills payment, zero charges, swift dispense error resolution, beautiful UI, and so much ease in all transactions including account upgrade.”
“Also, I was attended to by Stella, very smart and courteous in her approach to resolving my challenges.”
“The app is a one-stop financial app, nice design, I must say.”
A drop after an update usually means the update broke something.