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I'm not sure if this app can even be used from the UK but it installs okay. I just can't get it to work 😔
Developer reply
Hey Simon, you can download the MobileX app in the UK and create an account, but you won’t be able to activate the service or connect to the network until your phone is in the United States. Please don’t hesitate to reach out to us anytime at hello@mymobilex.com.
the app isn't intuitive when picking out your data. It's hard to change monthly.
1 people found this helpful
Developer reply
We’d love to hear more about your experience. Please send us a quick email at hello@mymobilex.com so we can learn more. We strive to make MobileX as seamless and simple as possible while giving you total control and flexibility right in the app, allowing you to choose and change your plan whenever you need.
xxx videos belonging
Developer reply
Hi mahesh, thank you for your positive review. We’re excited to welcome you to the MobileX family! If you have any feedback or questions, please don’t hesitate to reach out to us anytime at hello@mymobilex.com.
Terrible customer service. Poorly coded app. Extremely expensive international roaming compared to Total, Google Fi or US Mobile.
1 people found this helpful
Developer reply
Hey Jim we can’t find an active line associated with your name at this time. We noticed your previous interactions with our Customer Care team appeared positive, so we’d appreciate the opportunity to better understand what led to this experience. Please reach out to XpertCare@mymobilex.com so we can look into this further and address your concerns.
MobileX is a great cell network. Works as good as Verizon but much lower cost. The app could be a bit faster and stabler but overall works well, especially for managing your account and working with support if needed
1 people found this helpful
Developer reply
Hi Sifron, thank you for your positive review! We’re excited to welcome you to the MobileX family. If you have any more feedback or questions, please don’t hesitate to reach out to us anytime by emailing hello@mymobilex.com.
Surprisingly decent app. I wish they displayed pricing without making you log in.
2 people found this helpful
Developer reply
Welcome to the MobileX family! Thank you for sharing your feedback as we’re always looking for ways to improve and create the best experience possible. We’re thrilled to hear you’re having a great experience with MobileX!
you pay and get no data
Developer reply
Hi Vera, we’re sorry to hear about your experience. Our XpertCare team tried reaching out through a support ticket to assist but was unable to connect with you. We’d appreciate the opportunity to understand your concerns and work toward a resolution. Please contact XpertCare@mymobilex.com so we can learn about your concerns and assist you further.
A great budget phone service. They have plans for any situation.
Developer reply
Welcome to the MobileX family! We'd love to see if we can use your experience in our customer testimonial story. If you're open to it, please shoot us a quick email: hello@mymobilex.com. Looking forward to hearing from you!
it started out ok and then the last couple of years it just went south.
Developer reply
Hey David, we’re sorry to hear about your recent experience. We’d appreciate the opportunity to better understand your concerns and work with you to make things right. At MobileX, we value your feedback and are always listening, learning, and adapting to provide best possible experience for customers. Please reach out to us at hello@mymobilex.com!
Just the best period. savings so much money, never have any problems with their service, it is an improvement in a savings it's awesome!
1 people found this helpful
Developer reply
Welcome to the MobileX family DJ! We'd love to see if we can use your experience in our customer testimonial story. If you're open to it, please shoot us a quick email: hello@mymobilex.com. Looking forward to hearing from you!
From 206 saved reviews since 1 Jun 2023, all countries.
Share of the 85 negative reviews that mention it
“This app has been horribly buggy for all the months I've used it.”
“I purchased the unlimited plan advertised 200GB of high speed data, but after using close to 30Gb the speed slowed down to nothing.”
“If MobileX had the option to manage your account from their website, like normal providers, then it wouldn't be a big deal if their app is buggy.”
“Still using wifi here😥”
“Data does not slow down but çurs off!”
“FALSE ADVERTISEMENT!”
Share of the 107 positive reviews that mention it
“the app is easy to use for checking out how much data that you have used and have had No problem with getting kicked off of the network, and they have a pay …”
“App is super easy to use and explains it all!!”
“Only think keeping from 5 stars is no visual voicemail support.”
“Just watch out for the fees and tax, as that adds more to the final price than you think.”
“This company gives great service, has super fair prices, and has tons of features that aren't confusing.”
A drop after an update usually means the update broke something.