cannot pay transport in inda. useless for foreigner as it is a big problem here. uber/ola do not want cash nor they have change when we pay cash.
Developer reply
We’re sorry for the trouble. Mony works with registered merchants across India, so we’d like to look into what’s happening on your end. Please email us at support@havemony.com from your registered email ID or drop us a message on in-app chat with the details and we’ll look into it for you.
doesn't allow payments over 5000.
Developer reply
New wallets have a 24-hour cooling period during which payments are limited to ₹5,000. Once it ends, your regular limits apply. If you’re still facing issues after that, drop us a message on in-app chat or email us at support@havemony.com from your registered email ID and we’ll look into it for you.
Basically everything about this app sucked. Terrible user experience, account verification took over one week. Afterwards an update broke the entire app by making me unable to log in for 10 days, until the next one made it work again. Well, not really though because not being able to pay to private UPI accounts made the app unusable for almost all taxi and Tuk Tuk rides or small vendors. You know, those places that I wanted to use it for? I would write more if the character limit allowed it....
Developer reply
Personal account transfers aren’t permitted under RBI guidelines for tourist wallets, which is why taxis, tuk tuks and small vendors may not work. We’ve noted your feedback on verification and the login issue and shared it with the team. Email us at support@havemony.com from your registered email ID if you have any other questions and we’ll help.
⚠️ What they do may be legal but it operates like a scam. It is a great idea but run by incompetent people in a highly regulated space. it all adds up. There is charge for top up, usage and inavtivity. Peer to peer payments do not work and payments to business mostly fail. Closing the wallet and getting your money is impossible. I am stuck in the loop since 2025! Even when you are logged in, their customer support team do not know who you are- the user context is transferred.
3 people found this helpful
Developer reply
We appreciate your detailed feedback. UPI to personal accounts is restricted for security reasons to help prevent fraud. Transaction reliability is improving, and the reported issue was fixed the same day. Phone verification is an added security step and should only appear at login. Please contact support@havemony.com, so we can review this further
good. pity doesn't do personal upi's.
I've been waiting for a customer service agent for one hour now. Seems they have only AI agents now.
scam. 500rs per recharge. recharge in usd, and it's 2000rs. can't use for most payments, including any bill pay. they show bill pay linking to swiggy, airtel, blinkit, etc, but they haven't correctly configured the webhooks, and they all fail. throughout the app, it says you can scan ANY upi in India. you can see in official response that is a lie. you can't withdraw once added without paying heavy fines. if you add money here, you'll never see it again
Developer reply
Our top-up fees start from 1.99% for bank transfers and 3.5% for cards. Personal account transfers aren’t permitted under RBI guidelines for tourist wallets, which is why some payments may not work. If you want to withdraw your balance, please email us at support@havemony.com from your registered email ID and we’ll help you with the process.
added 5k , tried to pay a merchant. failed 4 times and looked like a fool at the store. this app sucks
Developer reply
We’re sorry for the trouble. Please email us at support@havemony.com from your registered email ID with the transaction details and our team will look into what caused the failures for you.
Useless App, Cannot pay to personal UPI, only Business UPI, most people and even shops don't have business account so it is not possible to pay them. The app is taking a commission to put money on it. Just go to ATM and withdraw cash, much better.
Developer reply
Personal account transfers aren’t permitted under RBI guidelines for tourist wallets, which is why some shops and individuals may not work. Our top-up fees start from 1.99% for bank transfers and 3.5% for cards. If you have any questions, email us at support@havemony.com from your registered email ID and we’ll be happy to help.
Used the service for over a month and requested a withdrawal of my remaining balance. The withdrawal has been stuck in 'processing' for 25 days. Support has completely stopped responding to my inquiries, and my 16337 INR has not been returned.
2 people found this helpful
From 181 saved reviews since 14 Feb 2025, all countries.
Share of the 99 negative reviews that mention it
“The app made my 2 week trip to india great but it has an EXTREMELY STUPID policy that UNLESS you have activity on the account, you will be charged ₹399 per m…”
“Dude, just put the money I have in the account and make your interest margin!”
“It won't load, you can't login, uninstalling and reinstalling the app does nothing.”
“App is already slow from the get go, and though it does work for a few days, it'll suddenly stop.”
“Closing the wallet and getting your money is impossible.”
“The 'sign in with Google' button (the only way to sign in) just glitches and takes you back to the launch page.”
Share of the 70 positive reviews that mention it
“once the kyc was done it was almost straightforward, not quite sure on the daily limits, but it's great for the smaller merchants, update after the 1 day lim…”
“I love it 😀 I love this app.”
“I think those fees are quite high in the first place.”
“also there is another fee with currency conversion, so try to do it via ur bank if they do it for free.”
A drop after an update usually means the update broke something.