not allow to create an account and don't allow me to transfer money n charge me hkd 50 because they forced me to accept using cheque.
not allow to create an account and don't allow me to transfer money n charge me hkd 50 because they forced me to accept using cheque.
the search function of the contacts can be improved
啟動新卡超麻煩, 自拍用了很多時間, 我仲以為部機壞咗
Easy to use and very quick in transaction
1 people found this helpful
My account was blocked for 3 months. I kept emailing to your company but there are no follow-up calls or emails. Phone callings to CS are hard to reach and finally can't offer any helps
1 people found this helpful
Great app and online banking easy to use and understand
3 people found this helpful
The app is full pf problems. Just for a simple card activation cannot do it for 2 months. The app just freezes when it goes to selfie verification step. Its been 2 weeks i raised the issue with Mox but the only reply i get is the team is looking in the matter but never a update is being given. Being a virtual bank the services are so ridiculous. Now when i reinstalled the app cannot even login as going to selfie verification the app freezes. Such non sense services from Mox.
1 people found this helpful
good, easy,
It said not capable with my android 10 device after forcing recent update
wow they dont let you transfer money out to your other bank account lmao
2 people found this helpful
From 218 saved reviews since 5 Sept 2020, all countries.
Share of the 101 negative reviews that mention it
“It requires a 6-digit numeric code (not even alpha-numeric) to log in and there you go.”
“On top of that the login doesn't work all the time.”
“This banking app is so simple to use that I nearly forget it is dealing with one's hard earned money.”
“the latest version has disabled the screencap function in Android, it completely not usable after you do FPS transfer.”
“The UI has been freezing constantly ever since their security update, I get intrusive messages saying that "screen mirroring is not allowed" when this featur…”
“Edit: I recently tried to access the FPS QR scanner function to pay a merchant in person, and it was extraordinarily difficult to find in the UI.”
Share of the 102 positive reviews that mention it
“Quick sign up, sleek design, easy to use.”
“Quick sign up, sleek design, easy to use.”
“Looking forward to see more colourful and game like fun user experience in the Mox App.”
“Please think about it.”
“Not sure why pressing the back button on Android doesn't bring it back to previous screens though - makes it difficult to use the app with just one hand (I'd…”
A drop after an update usually means the update broke something.