Can't open it 😪
Developer reply
Hi John Leung, we’d like to follow up on your case. Please email us about your issue at CYBERBANKING@hkbea.com. We will follow up straightaway.
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Can't open it 😪
Developer reply
Hi John Leung, we’d like to follow up on your case. Please email us about your issue at CYBERBANKING@hkbea.com. We will follow up straightaway.
Drains battery in the background.
Developer reply
Hi michael, thank you for your feedback. We appreciate you sharing your experience with us and we will use it to continue to improve our BEA Mobile.
nice and easy to verify , fast service and fast documents check easy to use for old age
2 people found this helpful
Developer reply
Hi leehang limboo, thank you for your kind words. We make customer experience and satisfaction our priority, and your review reaffirms the hard work we put in every day.
decent
Developer reply
Hi Will Neilson, thank you for your kind words. We make customer experience and satisfaction our priority, and your review reaffirms the hard work we put in every day.
awful not intuitive and I can't receive pass codes
Developer reply
Hi Louis Papachristou, we’d like to learn more about your experience. Please email us about your issue at CYBERBANKING@hkbea.com. We will follow up straightaway.
good and fast
Developer reply
Hi Christøph Çhøy, thank you for your kind words. We make customer experience and satisfaction our priority, and your review reaffirms the hard work we put in every day.
not working even updated
Developer reply
Hi Joyce Cheng, we’d like to follow up on your case. Please email us about your issue at CYBERBANKING@hkbea.com. We will follow up straightaway.
very good!
Developer reply
Hi Ho Shiuhin, thank you for your kind words. We make customer experience and satisfaction our priority, and your review reaffirms the hard work we put in every day.
cant open
Developer reply
Hi Jasper Wong, we’d like to follow up on your case. Please email us about your issue at CYBERBANKING@hkbea.com. We will follow up straightaway.
fantastic usefull
Developer reply
Hi Grg Falinv, thank you for your kind words. We make customer experience and satisfaction our priority, and your review reaffirms the hard work we put in every day.
From 197 saved reviews since 26 Sept 2018, all countries.
Share of the 144 negative reviews that mention it
“This app: I start the app, i click login and I have to wait 30 seconds that it loads randomly.”
“Extremely slow.”
“Really a shame to BEA IT people having overlooked such a big bug !!”
“Cannot log in at all after update.”
“How to prove payment for online orders.”
“No fingerprint login, interface unclear, too many sub-menus, no viewing of e-statements”
Share of the 39 positive reviews that mention it
“nice and easy to verify , fast service and fast documents check easy to use for old age”
A drop after an update usually means the update broke something.