communicating is very important
communicating is very important
I purchased the service 3 days ago, unfortunately my phone doesn't support eSim, so I asked for the refund, they kept me waiting for 3 days, and today they sent an email informing me I need to go to the bank to request a reversal, such poor service and poor experience. I wouldn't advise people to join this mess otherwise they will lose their hard earned money.
The very best 👌
useless nonsense
worst app I have ever used. you try open a page and it crashes before you can do anything. furthermore when you ask for support for assistance they send an email saying it's been fixed. it has not.
I've not been able to successfully activate the plan because of an eSIM issue. The Chatbot help desk, keeps circular referencing so I can't actually follow up on the issue. I eventually got a support ticket logged with what I'm hoping was a human and was told the issue was resolved except it wasn't and I've responded to them butI'vee been ghosted. I canceled my contract in July we're in September and my issue is still not resolved. Online only is nice if you have a support model that works.
2 people found this helpful
absolutes terrible service. Support staff are not helpful at all.
I registered and bought the 10GB data it was successful but then when I try to activate my account it says I have reached the daily limit
good
5 minutes 1gb gone...ay this data not worth it after free 3 months
From 127 saved reviews since 29 Mar 2026, all countries.
Share of the 65 negative reviews that mention it
“Now having my personal info removed on their database is proving to be another issue I will have to fight through yet my account has already been cancelled a…”
“If you love your money, don't download this app🙏🏾🥀”
“I still want my money wena mtn...mxm even customer support doesn't work😒✋🏽”
“The RICA process online is the worst I've ever experienced and the agents seem to not be able to help with anything.”
“Didn't Get To Use It The Virus Drove Me Insane With All The Ads”
“what you're doing is unfair how come i can't send my promotion data and yet still taking my money because my phone does not accept esim so you take my money …”
Share of the 57 positive reviews that mention it
“super good love it joh really o pel”
“it's not clear about how to contact them, it's a bit too simplistic design.”
“Navigation is straightforward, performance is smooth, and the ordering process is fast and reliable.”
“free trial at R1.”
A drop after an update usually means the update broke something.