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This company has shut down, don't book
i have never seen a useless e-commerce dispatch like EasyDispatch, if I should advise a play store developer, they should ban this app in the play store, can you image me, booked a ride since in the morning until I didn't see dispatch almost 5 hrs ago, I decide to cancel the ride, refund they refuse
useless app, I booked a rider and no acknowledgement for over 3hrs, I cancelled and they didn't refund my money
1 people found this helpful
This is total scam app,i believe a scammer is operating this very app, defrauding people,I was defrauded,I paid but no services and no refunds
1 people found this helpful
Developer reply
We’re sorry to hear this. EasyDispatch is a legitimate platform, and we do not support fraudulent activities. Please provide details of your issue, including transaction info, so we can investigate and assist. Contact our support team at hello@easydispatch.ng—we’re committed to resolving genuine concerns.
The app is trash,you can't see the riders number and for almost 1 hour I haven't seen the rider It's really frustrating and annoying 😡😞
Your services are very poor I ordered for a pickup for delivery and made payment only for me to call asigned rider,the rider said he is not available for the immediate delivery, ask me to cancel the order but 20% out of my money will be deducted when refund.
Apparently, this company has shut down, but someone is still running the app and using it to defraud people. I used this app a few times in 2022 and the services were satisfactory. So I decided to use it again. The ordering process was seamless as usual, payment was seamless as usual. But something funny happened after payment, the contact button is not working. 24hrs after placing the order, the order was marked as fulfilled whereas it wasn't. So someone is using this app to defraud people.
5 people found this helpful
Developer reply
Hello, The platform and company is fully operational. Please can you share us the details of your order and we'll look into it promptly. You can also contact us via email on hello@easydispatch.ng or send us a message via our website. We look forward to hearing from you. Thank you for using easydispatch.
I've been seeing in the reviews that the app is a scam, so please inorder for you guys not to scam me, let me kukuma not use your app, you've lost customers though, chai, work on your courier
Keep up the good work
I wonder why this app still exists. The only reason I haven't deleted is because I still have money in my wallet which unfortunately cannot be withdrawn
Developer reply
Good morning. Please what issues are you experiencing so we can resolve them? Thank you
From 158 saved reviews since 25 Sept 2018, all countries.
Share of the 100 negative reviews that mention it
“Very stupid and useless app I made an order,you people collected delivery fee and ran away with my package If you know what is good for you return my money a…”
“I understand how it can be hard to operate on excellency in this Lagos.”
“But something funny happened after payment, the contact button is not working.”
“Not accepting login via google.”
“But something funny happened after payment, the contact button is not working.”
“"you didn’t specify that we were to collect cash on your behalf, this makes it very difficult for us to provide any assistance or tracking of the cash.”
Share of the 58 positive reviews that mention it
“I placed an order around 9am using the app(Which is very easy to use), got a call from the call agent few minutes later to confirm my order.”
“Love it.”
“No stress at all 👍”
A drop after an update usually means the update broke something.