I still love the jest app. It's quick and responsive. Don't take this away from us.
good
Nest Cameras rarely work with the app. Installing new cameras doesn't work, watching your cams sure as hell doesn't work. Nest products are garbage all around--their high prices are a surreal and detached kick to the nuts. Edit 2026: where are my devices? Where are my login creds? This app will never ever share its secrets.
Developer reply
Hi, Andrew. We're sorry to hear that your Nest cameras rarely work with the app and that installing new ones hasn't resolved the issue. We appreciate your feedback and would be glad to help. Please contact our support team directly at https://support.google.com/googlehome/gethelp
Garbage. Doesn't correctly register whether phone is home, so it keeps setting my thermostat to "away" when I'm home, despite having all correct permissions, battery settings, etc. If I force stop the app and open it again, it suddenly knows that I'm home. The issue is 100% with the Nest app. What is the point of having this system if I need to manually screw around with it every time I want the thermostat to be active?
1 people found this helpful
Developer reply
Hi, Josh. We're sorry to hear that your Nest app isn't properly registering when your phone is at home. To help you with this, we recommend trying the troubleshooting steps outlined here: https://support.google.com/googlehome/answer/9274960. For further assistance, please reach out to us at https://support.google.com/googlehome/gethelp.
Absolutely love the temperature control from the Nest app.
terribly
was Good and easy to use, I I can no longer log into app sebds you into a endless cycle of sign into Google account which never works. don't waste your money on this product, as it looks like Google has stopped supporting the thermostat.
1 people found this helpful
Developer reply
Hi, JJ. We're sorry to hear that you're stuck in a login loop on your Nest app. Your thermostat should continue to function normally, so clear your mobile browser's cache and cookies, then clear the Nest app storage and cache in your phone's Settings app to get back on track. Get further help here: https://support.google.com/googlehome/gethelp
having trouble logging into the app for a few days now. not letting me sign in ... no matter how many times I fix it .
1 people found this helpful
Developer reply
Hi, Amanda. We're sorry to hear that you've been having trouble logging into the Nest app over the past few days. We appreciate the troubleshooting steps you've already tried. If you haven't done so yet, please try force quitting the app, restarting your phone, and relaunching the app. For more help, please contact us here: goo.gle/3VinkfQ
bad app
1 people found this helpful
Love it! However if the thermostat is not seeing people around - it may keep temperature really low.