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Primeira versão do Next Ip Chat! • Atendimento aos contatos de WhatsApp da sua empresa direto pelo celular • Painel de atendimentos com fila de espera e conversas ativas • Envio de fotos, vídeos, áudios, documentos e notas de voz • Templates e respostas rápidas para agilizar o atendimento • Notificações push de novas mensagens • Tema claro e escuro
Customer service center via WhatsApp on your mobile phone. Tickets, media, and templates.
Next Ip Chat is the official mobile application of the Next Ip platform, aimed at customer service professionals who use the WhatsApp Business Platform in their companies. Connect to your WhatsApp call center directly from your mobile phone. Receive and respond to messages in real time, manage tickets and monitor your queues wherever you are, without needing a computer. ⚠ CORPORATE APPLICATION Professional use tool, intended exclusively for employees of companies with an active contract with Next Ip. Access credentials are provided by your company's administrator - there is no public registration. If you are not yet familiar with the Next Ip platform, contact our sales team at https://nextip.com.br. WHATSAPP SUPPORT • Real-time conversations via WhatsApp Business Platform • Exchange messages with text, photos, videos, audio, and documents • Message templates and emoji reactions • Integration with chatbots configured on the platform CUSTOMER SERVICE MANAGEMENT • Acceptance, transfer, and closure of tickets • Organization by queues, tags, and classifications • Complete conversation history CONTACT MANAGEMENT • Contact registration and editing • Blocking with recorded reason • Internal notes to support customer service AGENT EXPERIENCE • Availability and break control • Real-time push notifications • Light and dark themes with customizable sounds ABOUT NEXT IP A Brazilian company with over a decade of expertise in corporate telephony. We develop complete omnichannel solutions for companies that value customer experience. Our platform includes IPBX, Call Center, WhatsApp, Chatbots, integration with MS Teams, and more. Learn more at https://nextip.com.br.