ShadeAuto

Cannot update app network connection. App useless. (Partially resolved) 7/31/26: With tech support, able to reset app to connect hub with phone. Now working installation issues. I was able to connect via ethernet. This app needs serious re-work.

1 people found this helpful

Average. I use connector app for some other blinds and it's way better than shade auto. Shame the new motors Norman use don't work with connector. Also doesn't have sunrise sunset options.

A bad app is worse than no app. Spend some money folks. Fix it. The shades are nice but the app wrecks the experience.

1 people found this helpful

I can see the Schedule but I can't edit it. Plus UI sucks, looks like a 4th grader designed it at summer camp

1 people found this helpful

doesn't connect! pretty big problem!

2 people found this helpful

The App Is Horrible. Connected Hub To WiFi Numerous Times . App Displays WiFi Info But Dosent Populate Control Settings ,Therefore No Functionality. My Only Control Is A Single Remote.Really Frustrated With Any Support Other That A Video, Or To Report Problems To Home Depot. Hub Doesn't Work.

1 people found this helpful

App works well once everything is configured. Configuration with the hub was a lumpy process last year, but once completed things work nicely. Would be very helpful if the order of the scene groups could be changed. Right now you can change the order of scenes within the groups, but not the order of groups themselves. My most often used scenes are in the "Multi Scene" group which is at the bottom of the scene group list and that is a bit annoying.

Following the well written instructions on the Norman site everything works exactly as it should. The Alexa integration was flawless with everything set up from the app easily. Maybe the bad reviews are from older versions but as of February 2025 there are no problems at all.

Hub refuses to connect to the app. Keeps saying password is wrong or Bluetooth isn't working. Cannot use special characters when creating password for new account. Really cheap feeling hub as well.

5 people found this helpful

Excellent way to control my Norman honeycomb blinds! The hub also integrated easily to Google for voice control of individual. Only feedback to the developer would be to allow creating rooms and assigning blinds to the same irrespective of remotes. Currently if you have one remote for the whole house it only allows one room and adds all the blinds in there. This is silly as with Google home integration and this phone app, I don't really need a remote for every room, the remote is just a backup.

3 people found this helpful