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cannot receive sms/call using my Canadian number to login
Developer reply
Thank you for your feedback. Currently, the Ocard app doesn't support logging in with Canadian phone numbers. We understand this may be an inconvenience, and we are continuously working to improve our service. If you have any further questions or need assistance, please feel free to contact our customer support team.
沒辦法登出 只能重新安裝 爛誒
Developer reply
您好，為了保持品牌提供優惠與使用者享受優惠之間的平衡，限定每人一次只使用一個帳號，目的是為了避免遭到濫用，因此現在無提供登出功能，希望您能諒解。若您需要重新登入其他手機號碼，您可以卸載並重新安裝 app ，登入其他的手機號碼，若有其他問題，也可以透過 service@ocard.co 聯繫我們，感謝！
Major improvement is needed
Developer reply
Thank you for your feedback. We recommend updating to the latest version 2.18.10 to ensure a smoother user experience. If you have any further questions or suggestions about Ocard App, feel free to email us at service@ocard.co, and our team will assist you with your concerns.
This app lacks a crucial feature: the ability to delete unused membership cards. I'm forced to contact customer support via email instead, which is incredibly inconvenient. Basic account management should be easier.
Developer reply
Thank you for sharing your feedback. Your suggestion has been noted, and we will share it with our development team for review. In the meantime, we appreciate your patience and encourage you to reach out to our support team if you need assistance.
Forced to download app to use service instead of opening the link in the browser.
2 people found this helpful
Developer reply
Hi Alex, thanks for your review. Due to some feature restrictions and limitations, partial content is only provided via our app. If you have further questions, feel free to reach us at service@ocard.co.
使用資訊變多後開始會閃退(￣Д￣)ﾉ
1 people found this helpful
Developer reply
您好，感謝您的回饋，很抱歉讓您遭遇閃退問題 (;´༎ຶД༎ຶ`) ，不知道您是在操作什麼步驟時遭遇閃退呢，如果您願意的話，歡迎您寫信到客服信箱 service@ocard.co 與我們聯絡，或使用 APP 中「回報問題」功能提供更多資訊，我們會替您進一步瞭解並解決問題。
really sucks
1 people found this helpful
Developer reply
您好，感謝您的回饋，請問您在使用上是否遭遇任何問題呢？歡迎您寫信到客服信箱 service@ocard.co 與我們聯絡，或使用 APP 中「回報問題」功能，謝謝。 Hi, thanks for sharing your thoughts. If you encounter any problems with Ocard, please feel free to contact us by email at service@ocard.co.
只用過一次 加油 點太少
Developer reply
您好，非常感謝您對 Ocard APP 的支持！未來我們也會持續拓展店家，給您更好的使用體驗。您願意的話，也請多多推薦我們給您的親友，感謝您～
很好用！！！而且合作品牌很多，覺得開心(=▔ω▔=)
Developer reply
您好，非常感謝您對 Ocard APP 的支持！ 未來我們也會持續拓展店家，給您更好的使用體驗。您願意的話，也請多多推薦我們給您的親友，感謝您～
Hard for non chinese. Should have english version
11 people found this helpful
Developer reply
您好，非常感謝您對 Ocard APP 的支持！ 您願意的話，也請多多推薦我們給您的親友，感謝您～
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