Update broke the printing process. After the new update and app redesign I keep getting black bars in my UV prints
Update broke the printing process. After the new update and app redesign I keep getting black bars in my UV prints
I am definitely having a fun time with my 11 year old son you see the load easy to clean no hard work And he's able to pick the print that he wants, and he's able to change sizes.
The app is very useful and works really well. I usually check my prints through out the day and being able to just open the app and check on things is a really nice feature. I own 2 M5 and 2 M5C and the app works great on both.
Developer reply
Hi there! Thanks for the stars! Thrilled you're enjoying our app. Have a great day!
So frustrating. This app is so unreliable. The recent update has made the slicer not work. I can still create a gcode in studio on my computer, but using the phone app randomly won't print. I can select an STL, make setting adjustments, but the Print button doesn't do anything. It sounds like it's loading, then will pop back to the settings page.
This app looks nothing like the photos on the play store. On Pixel 9, it is super glitchy, the app is not polished, and I can't even connect to my printer. Please address these issues, I can't even connect my printer to my PC because it needs the phone app. Very disappointing.
the Eufymake UV printer never works, and customer support sucks. STEER CLEAR. The software is not useful either.
It's OK, wish you can edit contours like on pc, but it's great for quick prints.
This app is trash compared to bambu handy. also ANKER does not care about its customer, and cares even less about the 3D printers they sold to us. I'll never buy another ANKER product
The app works very well for me so far. I prefer the eufyMake Software on my MacBook but the app is great for quick prints. Keep up the great work. I hope we also get a small color 3d printing function on the E1.
thank goodness you quit fdm. your updates almost always take the usefulness away. once I get my printer working properly again it's going offline permanently.
1 people found this helpful
Developer reply
Hi Mark! Sorry for the hassle. Could you drop an email to support@ankermake.com. I'm sure we can figure it out! Please sharing your ticket number if contacted earlier, for faster case resolution.
From 201 saved reviews since 18 Dec 2022, all countries.
Share of the 59 negative reviews that mention it
“it has connection issues now and won't even open files i have saved that I've printed before.”
“This is a buggy mess.”
“Layer height, filament used, ifttt control to turn off power outlet when done.”
“update 10/28/25 the developer says it's fixed but it's still happening even after update to the latest version.”
“It wants me to login which just keeps giving me app server errors.”
“this pos app just started serving ads.”
Share of the 126 positive reviews that mention it
“App is nice, clean and easy to use.”
“I've had a lot of issues with other machines and their apps in the past, and the Ankermake app is such a clean and enjoyable experience in comparison.”
“I hope we also get a small color 3d printing function on the E1.”
“I had the printhead on my machine break due to a massive blob of filament, and they were more than happy to send me a replacement head free of charge.”
“Been using Ankermake for 6months plus.i fined it fascinating to watch as it prints.never used 3D printing before so I cannot compare to other makes.l,saying …”
A drop after an update usually means the update broke something.