app is too slow and not a great user interface
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app is too slow and not a great user interface
great food and service
pretty easy to find menu items. cannot add a new credit card
Great app easy to order 👌🏿
Their meats that they cook are amazing!
GOOD BBQ. Great service. Good prices, especially if you stick to the specials (of which many require using the app).
multiple errors
does not accept changes made to profile in App.
App was easy to download and use.
doesn't work well!
From 238 saved reviews since 10 Aug 2019, all countries.
Share of the 117 negative reviews that mention it
“I had hoped they had fixed the bug in the app but they haven't.”
“And then manually typing in your card info, only for the app to tell you your card is associated with a different account.”
“They are literally losing money from not fixing these issues that just seem to get worse every time you use it.”
“I would eat there more, but the app makes it difficult.”
“You can see them online ...”
“Incredibly slow -- even slower than the browser ordering.”
Share of the 103 positive reviews that mention it
“I enjoy having a photo of every menu item.”
“Easy to use.”
“That's fine, but I had already selected my store when ordering so I don't think I should have been taunted with those better options I can't have!”
“I love the first shift crew especially Ashley she is the most beautiful soul and she takes good care of her customers”
A drop after an update usually means the update broke something.