i can't open my files!!
Developer reply
i can't open my files!!
Developer reply
Hello, thank you for the comment. We are sorry for the inconvenience caused. Please describe the issue in our community https://community.onlyoffice.com/, attaching a video (specify the OS and the app version as well). We appreciate your cooperation.
one thing to be "outstanding" of all documents editors, please fix "custom fonts", we can't select any type of fonts, we try all fonts types, and you can't select any, while you can select and use them in wps office and other apps, please fix this bug.
1 people found this helpful
Developer reply
Hello, thank you for the comment and rating! We are sorry for the inconvenience caused. Please describe the issue in our community https://community.onlyoffice.com/, attaching a video (specify the OS and the app version as well). Kindly also try to reinstall the app. We appreciate your cooperation.
I tried editing a xlsx, I couldn't save the file. I had a table, and couldn't even see the filters. This app is unusable like this
Developer reply
Hello, thank you for the comment. We are sorry for the inconvenience caused. Please describe the issue in our community https://community.onlyoffice.com/, attaching a video (specify the OS and the app version as well). Kindly also try to reinstall the app. We appreciate your cooperation.
Best mobile alternate to MS Office
Developer reply
Hello, thank you for the kind review and rating! Your opinion and cooperation are appreciated.
It is GOAT , Honestly the best , it is the best office suite I have ever used , it may not have too many features but there are all important ones and it is really user friendly.
Developer reply
Hello, thank you for the kind review and rating! Your opinion and cooperation are appreciated.
Excellent clear design, ads free, accessibility is also good but the pdf editing options & a bit slower docs opening is sometimes quite annerving. Rollout an update for these issues ASAP
Developer reply
Hello! Thank you for the feedback! We have forwarded your suggestion to our Development Department. Kindly also describe all the suggestions/ issues/questions in our community https://community.onlyoffice.com/, attaching examples. We do appreciate your cooperation and opinion!
it corrupts the files created with Microsoft office. once you open a file created in Microsoft office in onlyoffice, save the file it won't open in Microsoft office
Developer reply
Hello, thank you for the comment. We are sorry for all the inconvenience caused. Please describe the issue in our community https://community.onlyoffice.com/, attaching a video (specify the OS and the app version as well). Kindly also try to reinstall the app. We appreciate your cooperation.
Bold & Italic formats of custom fonts isn’t being shown. No ‘select all’ button, additionally crashes sometimes and has laggy feeling.
Developer reply
Hello, thank you for the comment! We are sorry for all the inconveniences caused. Please describe all the issues in our community https://community.onlyoffice.com/, attaching a video (specify the OS and the app version as well). Kindly also try to reinstall the app. We appreciate your cooperation.
In This latest update, There is a serious typing bug in this new update. Even though auto-correct is turned off on my device, words still merge together, spacing fails, and text rendering glitches while typing. It makes editing documents on mobile extremely difficult. Please fix this input/spacing issue in the next update.
1 people found this helpful
Developer reply
Hello, thank you for the updated comment. Kindly describe the issue in our community https://community.onlyoffice.com/, attaching a video (specify the OS and the app version as well). We appreciate your cooperation and sorry for the inconveniences.
Needs improvement to PDF reader, can't see details in zoom, when i zoom a pdf file it showing bluring detail,, pls improve it.. otherwise it's great 👍
Developer reply
Hello, thank you for the comment! We are sorry for all the inconvenience caused. Please describe the issue in our community https://community.onlyoffice.com/, attaching a video (specify the OS and the app version as well). Kindly also try to reinstall the app. We appreciate your cooperation.
From 228 saved reviews since 23 Sept 2019, all countries.
Share of the 78 negative reviews that mention it
“If they could only fix the the major bugs.”
“I love the desktop app, but right now at least typing via Bluetooth is broken (known big, but not fixed for months) and on screen keyboard doesn't support sw…”
“I love the desktop version, but the mobile app is so unbelievably slow that it's unusable.”
“EDIT: I was editing while on a train with bad internet connection.”
“It makes editing documents on mobile extremely difficult.”
“Was enthusiastic that this app might fit my use case, editing documents located on my Dropbox account.”
Share of the 118 positive reviews that mention it
“I also appreciate that they distribute this software with a free (AGPL) license.”
“I want an easy to use app for my journal, one that puts MY privacy above all else.”
“beside that small detail, love this app!”
“The Mobile View feature is a beautiful touch that saves one lots of repetitive gestures for zooming and scrolling.”
A drop after an update usually means the update broke something.