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J'ai payé mon renouvellement et l'app me dit que mon numéro a expiré. j'ai contacté le service client depuis plus de 24h et je n'ai aucune nouvelle. À l'ère de l'IA pour résoudre ce genre de souci c'est pas acceptable
Developer reply
Bonjour Lionel, nous comprenons parfaitement votre agacement. Un numéro payé ne doit pas apparaître expiré et ce délai de réponse n'est pas normal. Écrivez-nous vite à support@onoffapp.com avec votre numéro de ticket ou votre reçu d'achat : notre équipe va vous aider à débloquer votre ligne en priorité. L’équipe Care d’Onoff
iam not a boot
how to create 5 number in one account from Bangladesh. may i can use Bangladeshi card for buy number? 5 usa number price how much?
1 people found this helpful
not working validation keeps running in a loop no customer support. Ai coded slop avoid
1 people found this helpful
haven't tried it but looks pretty good
1 people found this helpful
Developer reply
Hello, Thank you for your feedback! 😊 We hope you’ll enjoy using OnOff once you give it a try. We’d be happy to have you with us! Soon, Onoff Care Team.
shockingly expensive €19 a month for French mobile number. I don't think so
1 people found this helpful
Developer reply
Hello, we understand your concern about the price. 🙏 If you contact our support team, we can review your situation with you and help you find the most suitable option accordingbto your situation. The Onoff Team
I was not able to receive the phone call to activate the app, asked for a refund and it was declined.
1 people found this helpful
Developer reply
Hello, We would like to better understand what happened and check your request. Please contact our support team with your account details at service-client@onoffapp.com, so we can investigate and assist you with your issue, including reviewing your refund request if needed. The Onoff Care Team.
it is using the roaming to receive call and increase my mobile invoice. really baaaad application bad call quality too.
8 people found this helpful
Developer reply
Hello, We’re sorry to hear about your experience with call quality and roaming-related charges. OnOff relies on your mobile network or internet connection, so costs and quality can vary depending on your operator and location. Please feel free to contact us at service-client@onoffapp.com if you would like more information. The OnOff Care Team.
From 198 saved reviews since 14 Sept 2018, all countries.
Share of the 137 negative reviews that mention it
“So for a service that will take your money in 3 seconds!”
“And freezes up there.”
“App just stays on startup screen with the circle spinning and never loads login portal.”
“It's a bad app and it's too hard to use.”
“I was 100% that Its over the internet but I was charged buy local operator.”
“It offers only 1 choice of country and when you chose the number it counts down 5 minutes within which you can not do anything as there is no interface to ca…”
Share of the 46 positive reviews that mention it
“I love it!”
“Absolutely fantastic app so clever and so easy to use...”
“a very good app for specific use of certain people, but isn't free (logic but not as they say in ads)”
A drop after an update usually means the update broke something.