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Compare allthis game is not easy for kids it take to much fine motor skills to use.
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I love it
this game is not easy for kids it take to much fine motor skills to use.
I tried to cancel the subscription on the same day I purchased it, but the cancellation only applies to next year. Otsimo says that the purchase was made through the Play Store. I contacted Google Play, and they told me that they are not responsible for handling the cancellation or refund. As a result, there seems to be no way to cancel the subscription. No one is taking responsibility for the money that was charged to my credit card, yet someone certainly received the payment.
2 people found this helpful
i have already paid 9000 rs for premium features,but unable to access any premium features,kindly enable premium features on my device or refund my money
Again many months later: STILL NO REFUND. NO REPLY ON EMAIL. NOTHING .6Months later, still no refund. And app is just like any other general app. old review: App accepted payment for premium but premium not activated. NEED REFUND already contacted support multiple times. but haven't received a refund and the app is still not working
2 people found this helpful
Developer reply
We're sorry you've experienced this issue. Please reach out to us at support@otsimo.com so we can help you better.
I was really excited until I saw the price. Most of us autism parents are low income. I'm sorry but $20 per month or a full annual price at once is nonsense. Good luck with that. we'll be playing free until it's too inconvenient like every other game/app. looks awesome, I'm disappointed.
why I can't see the app in. my phone
Great App but wont refund my purchase; I bought for a trial and they charge me for a full year. they wont refund me though they have a refund policy after two days purchase.
1 people found this helpful
I'm stuck at the splash screen. I was able to use the app on my first open but after that I'm stuck.
hello i want to subscribe the monthly plan of otsimo but at subscription step it show me yearly plan please solve it
From 176 saved reviews since 20 Sept 2018, all countries.
Share of the 97 negative reviews that mention it
“WHICH IS A LOT OF MONEY.”
“The app LAGS and GLITCHES so much!”
“well the free trial doesn’t exist in their book, as they charged my account right away 100 dollars.”
“The app LAGS and GLITCHES so much!”
“It just doesn't load and keeps saying can't get information from server.”
“And to my surprise money still got deducted from my account.And when I wrote email to your support team they said I need to get in touch with google pay and …”
Share of the 69 positive reviews that mention it
“my 8 yr old is non verbal ..dealing with autism is very trying ..but i love this app ..we use it everyday ..my daughter can identify colors ..words..and lett…”
“Some things do need to be fixed and added but I do think this app helps him.”
“my 8 yr old is non verbal ..dealing with autism is very trying ..but i love this app ..we use it everyday ..my daughter can identify colors ..words..and lett…”
“it is not fair to give a 1 star rating for an app that is not available for chromebooks so I am changing to a 4 star for great customer response.”
“He started to speak some simple words.”
A drop after an update usually means the update broke something.
“I swear they have to be hypnotizing or drugging my little guy the way he calms down excitedly when its otsimo time..🤔 Im gonna need to get a lifetime license”