doesn't work. can't use verify code via email. I copy and paste the code they sent but it still won't let me register. this app is garbage.
1 people found this helpful
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doesn't work. can't use verify code via email. I copy and paste the code they sent but it still won't let me register. this app is garbage.
1 people found this helpful
crashes Everytime i want information on my benefits
1 people found this helpful
more useless than the website. there is no way to contact pacificsource anymore. idk how this is legal.
1 people found this helpful
doesn't allow viewing plan and deductibles
So janky! Feels like someone's first ever app. Fails to login half the time. Freaks out bc I don't share my location data with the app, which it should not need to function.
App works well
Doesn't even show me my pre-authorization list which I need to check all the time because they keep denying medication I need to survive Lupus. Guess I should expect them to leave out something helpful
1 people found this helpful
where are the biometrics? its a serious pain in the rear to have a secure password and type it on the go. Mobility is the purpose of a mobile app.
1 people found this helpful
bad
Terrible, can't even change search radius because the buttons go off the screen.
1 people found this helpful
From 108 saved reviews since 2 Aug 2014, all countries.
Share of the 89 negative reviews that mention it
“App is broken, prohibiting log-in.”
“Adding my voice to the growing chorus of "ID not recognized." Specifically, your app doesn't recognize the account created on your website.”
“Perhaps your web team should be let go so they can apply for jobs in an online gaming startup, where their particular talents would be more useful.”
“Cannot submit, enter, swipe, NOTHING.”
“I know that insurance companies make money by not paying claims, but this is just disgusting.”
“It's impossible to log in.”
Share of the 17 positive reviews that mention it
“Pacific source I can't say anything bad about this app I need to find some information out and I was able to find it simplel and easy to use”
A drop after an update usually means the update broke something.