terrible service, almost two months now and KYC /compliance not reviewed and no feedback from their team
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terrible service, almost two months now and KYC /compliance not reviewed and no feedback from their team
Very poor experience so far. I received a payment from a client, paystack removed their fees and refused sending the money to the bank account. this is 1 week now and the payout is still pending. The support team is the slowest I've ever dealt with as though they are confused cos whenever I reach out it's the same process they're trying to follow all the time and no feedback has been provided. I'm definitely looking for other alternatives after this one.
6 people found this helpful
guys be careful with this Nigerian website. I already lost money on paystack
1 people found this helpful
This people has placed my business on review and they have holded my money, no replies or anything, this people are fraud, working well on small amounts the moment you receive a huge amount they fraud you. People's business are in debt because of them I won't recommend them, if you want depression and wordt experience then trust them at your own peril. worst customer service ever, and even they don't respect there clients they will just steal from you.Don't assume this reviews you see online.
1 people found this helpful
It's fortunate people work with your platform, either it was recommended to them or they came across it via online to carryout their project, after approving their Paystack account. Suddenly, once payment is been made, after removing your charges, you withhold their money for their project, telling them one excuse or the other. Kindly release my payout as soon as possible Paystack, this is no longer interesting as you're gradually killing your business.
4 people found this helpful
unable to login and repay my loan, I need help, I'm unable to log into the app, it stated that my password is incorrect,I click forgot password
6 people found this helpful
it is fast and easy to access
it the best
it is fast and easy to access
I can't sign up in the app. it is showing login failed What should I do?
4 people found this helpful
From 204 saved reviews since 31 May 2020, all countries.
Share of the 126 negative reviews that mention it
“They suddenly need to verify my account a second time.”
“First I deposited money and couldn't withdraw.”
“The app crashes a lot, have problems with log in from time to time and does not switch currency to USD for businesses with USD as default currency.”
“It's fortunate people work with your platform, either it was recommended to them or they came across it via online to carryout their project, after approving…”
“Would change my review if and only if my payment is made to a proxy i sent as I don't live in Lagos”
“The withdraw button is there only that they will keep it pending forever.”
Share of the 64 positive reviews that mention it
“I love it your good 👍 app”
“But I think you guys should create an app for individuals that wants to use it without having a business.”
A drop after an update usually means the update broke something.