★★★★★KTHv2.4.516 Oct 2026
Terrible app... still hard to activate device... nothing improved after 2 years....
1 people found this helpful
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★★★★★TIONGv2.4.5
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CompareOpen in Google PlayTerrible app... still hard to activate device... nothing improved after 2 years....
1 people found this helpful
change phone and need to go to bank to reset the secure shyt again, sohai bank
2 people found this helpful
Developer reply
Dear Sir/Madam, Thank you for bringing this to our attention. Please email your contact number to customersupport@publicbank.com.my. We will contact you as soon as possible.
After i checked my phone company the pbb apps is working according to my need. I can scroll over the company without need to zoom in. Thank you public bank for your prompt effort being made. P/s : i already edit my review for your acknowledgement.
Developer reply
Greetings. We appreciate your valuable feedback. Rest assured, we have forwarded your feedback to our internal team for future enhancement. Should you require assistance, please email to us at customersupport@publicbank.com.my. Thank you.
Terrible experience I hate this app too much, I got wait PBsecureSign pending already 6 hour, is this need me waiting there per day or week? At least let me use online transfer ok?
3 people found this helpful
Developer reply
Dear Sir/Madam, Thank you for your feedback. We are sorry about the bad experience but we really appreciate you bringing this issue to our attention. Please reach out to customersupport@publicbank.com.my for further assistance.
Almost every time, I'm getting signed out after approving each transaction. Fix this
Developer reply
Dear Sir/Madam, thank you for bringing this to our attention. Please provide your mobile phone model, OS version, your name and contact number to customersupport@publicbank.com.my for further assistance. Thank you.
Can't type my full password — the password field truncates input to 12 characters max.😒😒
Developer reply
Greetings. We appreciate your valuable feedback. Rest assured, we have forwarded your feedback to our internal team for future enhancement. Should you require assistance, please email to us at customersupport@publicbank.com.my. Thank you.
can't use app
Developer reply
Dear Sir/Madam, thank you for bringing this to our attention. Please provide your mobile phone model, OS version, your name and contact number to customersupport@publicbank.com.my for further assistance. Thank you.
worst app possible in the world. not user friendly at all
Developer reply
Dear Sir/Madam, Thank you for your review. We are sorry about the bad experience but we really appreciate you bringing this issue to our attention. Please reach out to customersupport@publicbank.com.my for further assistance.
i cant get my push notification for transaction authorisation, it kept giving error in retrieving transaction when I tried to view. Then it will show no pending transaction
1 people found this helpful
Developer reply
Dear Sir/Madam, thank you for bringing this to our attention. Please provide your mobile phone model, OS version, your name and contact number to customersupport@publicbank.com.my for further assistance. Thank you.
does not load
Developer reply
Dear Sir/Madam, we apologise for the inconvenience caused. Please provide your contact number, error code / description (if any) to customersupport@publicbank.com.my for our investigation. Thank you.
From 194 saved reviews since 2 Feb 2024, all countries.
Share of the 168 negative reviews that mention it
“If there’s more than one user, an error message will appear, and the currently bound account will be automatically removed!”
“There are numerous issues, including automatic deactivation of secure sign without any user action, slow response from the virtual keyboard, and frequent cra…”
“The virtual keyboard’s response is a bit slow.”
“After the latest update to new interface, The amount balance doesn't tally at all..”
“After the latest update to new interface, The amount balance doesn't tally at all..”
“I have no way to pay utilities and salaries online.”
Share of the 20 positive reviews that mention it
Nothing stands out yet.
A drop after an update usually means the update broke something.