Nice!!
Developer reply
We appreciate your positive feedback! We're glad our app is making a difference for you. Thanks for sharing!
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Nice!!
Developer reply
We appreciate your positive feedback! We're glad our app is making a difference for you. Thanks for sharing!
goog !
Developer reply
We appreciate your positive feedback! We're glad our app is making a difference for you. Thanks for sharing!
book not loading once downloaded
Developer reply
Thank you for reaching out. We apologize for the frustrating experience. We checked your account and found your titles are associated with Pearson+, not Reader+. App will redirect you to correct app.
tried to download,but failed over 20 time.
Developer reply
We are sorry ,you have had this problem. Our team has tried to reproduce the problem, but so far, we have been unable to. We are able to download and launch the single title available in bookshelf. Can you re-login or re-install app and try again. If problem still persists then please email us at readerplusfeedback@pearson.com with more details.
terrible they should have kept the old app
Developer reply
Thank you for contacting us. We'd like to help. Can you contact us at readerplusfeedback@pearson.com for more information? We'd need your user ID and any other information that helps us identify the issue you're experiencing.
Only allows sign in.. can't create an account to sign into. No point in fighting to get in this.
Developer reply
Thank you for contacting us. To use the Reader+ app, your account must be associated with a school or institution that uses Reader+. This school or institution will provide books to their library based on the courses you are taking. We apologize for the inconvenience.
Legacy app behavior! Tl;Dr - This will be the wrong app for some. If this app doesn't look for the Pearson+ app.( Logo is a white "P" with a purple circle around it). I don't know what this app is for but it does not work at all. Finds my account, my book, but when I attempt to look at the content nothing loads (all online). After installing and signing in I was unable to access Pearson from the web on PC. Lost an entire day of study to sending emails for help.
2 people found this helpful
Developer reply
Jordan, Thank you for reaching out. I apologize for the frustrating experience. We checked your account and your titles are associated with Pearson+, not Reader+. The team is working on implementing logic so that in the future if others make the same mistake we will be able to provide instructions on how to access the correct app.
🥰🥰
Developer reply
We appreciate your positive feedback! We're glad to hear our app is making a difference for you. Thanks for sharing!
I can't sign in. I'm new here
Developer reply
Thank you for contacting us. We'd like to help. Can you contact us at readerplusfeedback@pearson.com for more information? We'd need your user ID and any other information that helps us identify the issue you're experiencing.
the app is slow, can not scroll an audiobook,instead I must relusten the whole chapter
1 people found this helpful
Developer reply
We are sorry that you have had this problem with our app. Our team has tried to reproduce the problem that you are experiencing, but so far we have been unable to. Can you please email us at readerplusfeedback@pearson.com with exact steps and any other details that might help us replicate the problem. Thank you for reaching out.
From 150 saved reviews since 8 Aug 2017, all countries.
Share of the 110 negative reviews that mention it
“keep asking me to log in and redownload the book and lots of time the book wouldn´t work, showing only empty page.”
“Stuck reading tiny writing in portrait with no continuous scroll.”
“Keep crashing and so slow.”
“Wish I hadn't wasted my money, and instead chosen a different book I could read on VitalSource Bookshelf or another decent e reader app.”
“Keep crashing even after update.”
“Can't get in because it doesn't have a sign up button!”
Share of the 35 positive reviews that mention it
“The interactive version is fun and easy to use.”
“I love this app.”
“I think it works really well.”
A drop after an update usually means the update broke something.