UNABLE TO USE APP AS IT WANTS TO DO A MANDATORY UPDATE FOR THE SOUNDBAR. BUT THEN CLOSES THE APP EVERY TIME SO UNABLE TO USE...
UNABLE TO USE APP AS IT WANTS TO DO A MANDATORY UPDATE FOR THE SOUNDBAR. BUT THEN CLOSES THE APP EVERY TIME SO UNABLE TO USE...
worst experience ever
1 people found this helpful
they removed the radio service, which I like much about this app
Philips Fidelio B95 soundbar needs 2 updates before letting me customize the name/location further. It fails with updating creating an infinite loop to nowhere. Factory resetting doesn't help solve the flaky connection it has which probably results in the update constantly failing. Also has a tendency to flip between being discovered and undiscovered on the wifi network in the new companion app Philips Entertainment. Give us the firmware to update via USB!
2 people found this helpful
wanted way too many permissions. all i wanted to do is connect a speaker to my tv. why does the app need to access and manage my calls ?!? avoid like the plague
1 year asking support. Still doesn't work
Gotta love it all.
Generally works well, with a good overall presentation. The best I've tried so far.
2 people found this helpful
secure
App only tells me to update my Philips soundboard and crashes every time I click update. Philips customer support said try factory reset and then said there's nothing more they can do. Extremely disappointed.
From 91 saved reviews since 18 Nov 2020, all countries.
Share of the 72 negative reviews that mention it
“Even the soundbar is very buggy, having constant disconnects from the subwoofer, making the sound experience a very bad one.”
“It's not getting connected to Philips Home Theater 5.1 which is only having Bluetooth and Aux option....It could be a better thing if it includes a connectiv…”
“I'm disappointed and sad I chose the same brand as the TV (with Android, another fail there since it's so slow to respond you would rather get up and use the…”
“Save your time and money and go with a better, more up to date brand.”
“But it's damn impossible to find anything besides musuc streaming sources.”
“I'm disappointed and sad I chose the same brand as the TV (with Android, another fail there since it's so slow to respond you would rather get up and use the…”
Share of the 17 positive reviews that mention it
“They do require a bit of perseverance with particularly in surround sound mode with two wireless rear (6502) speakers .”
“Love it.......”
“Easy and straightforward”
A drop after an update usually means the update broke something.