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Was looking for a simple list of products I can buy, sorted in categories. Apparently this is not how it works anymore? You get recipes, things that are on sale, but not the most basic of things I would find normal from a shop I want to buy things from. Also the fact they force people to use an app instead of just a normal website is annoying as hell.
Gute Preise und super praktisch! Kundenservice auf WhatsApp war auch top!!
Verstoppen abbonement prijzen. wanneer gaat de overheid dit soort criminele activiteiten eens beboeten?
I don't like this app
Developer reply
Hi Chandrakanthi! Thank you for your review. I'm sorry to hear you don't like the app. If you would like to give us more specific feedback, feel free to e-mail us! Kind regards, Team Picnic
I haven't ordered yet anything on the pic nic app , but have downloaded the app to do so one day! I think it's brilliant , it spares time , and you get your groceries right at t your door footsteps.
Developer reply
Hi! Thank you so much for your feedback. Hopefully, we’ll be able to delight you with the groceries soon! See you then. Best, Team Picnic.
i used to be a client. app is working fine. but delivery didnt show up and incompetent customer service tried to blame it on me. they apologized after some investigation I had to trigger and they arranged a 2nd delivery. didnt show up either. they dont deserve another shoot
Developer reply
Goodmorning Angelos, Thanks for your review. I’m sorry to hear about the issues with your two orders; that is certainly not the experience we want you to have. Could you please send us a message at service@picnic.nl? We’d be happy to look into this for you. ^ Kind regards, Team Picnic
Misschien vertellen waar je je troep vandaan haalt. Poolse cola. Jatoch, niet te zuipen.
Is it not possible that I live in the Netherlands but do not speak Dutch? do I have to take screenshot after screenshot on every page just to understand what I see? Who designs these apps. 1 star because of all the difficulty.
Geniaal
Developer reply
Hoi! Bedankt voor je review. Goed om te horen dat je tevreden bent met Picnic. Daar worden we blij van. We hopen snel weer een nieuwe bestelling af te mogen leveren. Groeten, team Picnic.
still no English translation
Developer reply
Thank you for sharing your feedback. I understand that an English translation would make it easier for you to use Picnic more often. At the moment, the app is only available in Dutch, but we will pass your suggestion along to our development team. We appreciate your input and are always looking for ways to improve the experience for all customers.
From 229 saved reviews since 16 Sept 2018, all countries.
Share of the 79 negative reviews that mention it
“The products are expensive.”
“Not only has the minimum order price gone up making it much more difficult as someone living by himself to use Picnic, they have been unable to deliver an it…”
“The app looks like a nice online shopping choice.”
“you cannot use web interface and your large computer screen 2.”
“I was attracted by their ads, in English.”
“The app constantly crashes on startup.”
Share of the 137 positive reviews that mention it
“The order process is simple and the deliveries have been on time and smooth with no issues.”
“No ads, no lies, just pure service, with a smile, everytime.”
“Using it for >3 years now, think we only once had a disruption in the service that was professionally taken care of via a compensation.”
“Absolutely love this app and it helps in my day to day life.”
A drop after an update usually means the update broke something.