no support, no communication
no support, no communication
Likely the worst app in it's class. Registering is impossibly complex (not through the app and you'll have trouble getting their mails), activating your account is equally loaded with complex and highly incompetent "support" if you even get anyone on the line. Using the app is bug-galore and the filter for power limits is as broken as it can be. It's actually difficult to be much worse then this. Use a different app if you can. Calling it garbage would be a compliment.
1 people found this helpful
Lucky if it works at all.
No support, regular bugs.. The app doesn't work since 3 weeks ago, no communication... Avoid this company at all costs, if you can. And if you can't, communicate with your leasing company about why they have to cancel their contract with 50Five!
app won't start since latest update
1 people found this helpful
broken and abandoned, it is unimaginable to say this is a production product, it is just an egregiously painful example on how not to make a product as mobile app, the worse part is that if you use shell you will have no option but be forced to try to use this ridiculous piece of software, I have watched this being "deployed" for almost 2 years without any serious effort nor real results.. now pathetically the app keep showing "just a moment..." its the resume of multi year effort in this app.
2 people found this helpful
terrible, cannot login and to reach customer service you need to login. stupid
1 people found this helpful
Not logging in whatever I did
"Een moment geduld..." is het enige wat ik zie de laatste tijd. Kan niet eens inloggen, en mijn ticket over mijn laadpunt wordt niet eens in behandeling genomen. Geen enkele manier om contact op te nemen met dit "bedrijf", nog erger dan waardeloos.
1 people found this helpful
doesn't works. no reply on support tickets
From 76 saved reviews since 2 May 2024, all countries.
Share of the 72 negative reviews that mention it
“difficult to login, no customer support - 'help' links send you round in circles and selecting English version on the website gives a Not found error message.”
“after installing and reinstalling app several times, managed to login only to find limited functionality and filters that don't work on finding a chargepoint…”
“difficult to login, no customer support - 'help' links send you round in circles and selecting English version on the website gives a Not found error message.”
“Extremely slow app.”
“Charging schedules broke for android since the last update, the only function I actively used the app for.”
“after installing and reinstalling app several times, managed to login only to find limited functionality and filters that don't work on finding a chargepoint…”
Share of the 0 positive reviews that mention it
Nothing stands out yet.
A drop after an update usually means the update broke something.