Cannot connect
not working on phone.
I purchased the Pocketlab Weather device to use in the field and it doesn't Bluetooth pair or function at all without an Internet connection. This is not shared in any of the product documentation or ad copy. Avoid this product if you do fieldwork.
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BAD WON'T CONNECT AND I MIGHT FAIL MY SCIENCE CLASS
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Why must I let the app know my location in order to pair?? It will not pair with the PocketLab device unless I have GPS on AND allow the app access to my location. Absurd! Other than that, the app & product work fine; just like the iOS app. I would prefer pairing "the old fashioned way. My phone can see PocketLab's Bluetooth signal just fine. The PocketLab itself is super cool though...
Developer reply
Hi Hans, thanks for the feedback. The location permission for accessing the phone's Bluetooth came with an update on Android's side. We've recently updated the Android app to fully support our PocketLab Notebook platform and the permissions are handled differently now. Check it out and send us an email at support@thepocketlab.com with any questions
Are you ever going to update this app? It was advertised with an Android app. However, it would be nice if it worked.
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Developer reply
Hi Jim - just wanted to give you an update that we did update the Android app to our PocketLab Notebook platform which fully supports all of our sensors. If you were having issues connecting with PocketLab Air, update to the new version of the app, give it a try and send us an email at support@thepocketlab.com with any questions. Thanks so much!
The videos from the website say that it is not possible to connect to pocketlab air with an Android device and you should use a pc instead....what a piece of s***!
2 people found this helpful
Developer reply
Hi Carlos, sorry about the confusion and the frustrating experience. The PocketLab Air previously worked with our web app on Android in a Chrome browser. The updated Android app now fully supports our PocketLab Notebook platform and is fully compatible with PocketLab Air. If you have any questions, send us an email at support@thepocketlab.com
Proximity connect doesn't work. Cannot use my $300 air sensor with Android. Using webapp to connect shows zero noise pm 2.5 data so the sensor is clearly not functioning either. Not obvious if upgrading firmware is even possible. Overall a garbage experience.
4 people found this helpful
Developer reply
Hi Soren, we apologize about your experience with PocketLab Air on Android. The Android app has been updated to fully support PocketLab Notebook and PocketLab Air. If you are having issues with the PM sensor still, or you have any other questions or feedback, send us an email at support@thepocketlab.com. Thanks so much.
Didn't connect, worked on iPad. This app hasn't been updated for almost 2 years. Please update it.
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Developer reply
Hi Marcus, we apologize you weren't able to connect your PocketLab Air. It was previously only compatible with through our Chrome web app on Android devices. We've since updated the Android app to the PocketLab Notebook platform and it now fully compatible with PocketLab Air. Send us an email support@thepocketlab.com with any questions.
The sensoring device is only work with web app in Chrome browser as described in the manual. This internal app is absolutely not working. In my Sansung Note8 with the latest firmware, it stucked in the first page of device pairing step. Please fix this for five stars rating and more positive reputations.
5 people found this helpful
Developer reply
Hi Worrawit - I know your review was from awhile back, but wanted to give you an update that the Android App has been updated to be to the PocketLab Notebook platform and it now fully compatible with PocketLab Air. It also has a number of new features. Send us an email support@thepocketlab.com with any questions. Thanks so much!