CompareOpen in Google PlayTerrible app for public EV charging. The app doesn't show charging progress/status. refunds for a top-up for public charging have to be requested over the phone?! The refund online form doesn't work. Please just add the option for a refund to the app.
Very disappointed. I would highly recommend that people go with another company. The app is fine if you charge manually. However people get home chargers so they can get an EV electricity tariff that gives you cheap electricity at night to charge your car. If you set up times to charge your car on the pod app to take advantage of your tariff it never works. you get random charging with no more than a couple of hours total charge. not acceptable when you need to drive to work the following day.
No function to return money on your account!
I have a Skoda Kodiaq plug in hybrid, which is not on the Add my car list. most parking apps use the car registration. Are you able to add the Kodiaq to the list?
Avoid Pod Point unless you have access to a charger at work. The app shows loads of charging points and requires you to top up your account with money, which you can't withdraw. Only after checking did I realise many chargers were at private workplaces with no public access. Public chargers were either out of service or in car parks charging up to £10 an hour on top of electricity costs. Very misleading and frustrating experience. Plenty of chargers advertised, but very few you can actually use.
poor. scheduled charging doesn't work
using pod home now, it's functional, but too complicated unless the settings are set to manual 😏. too many bells & whistles..
worst charging system I've come across. Among other issues, requires you to pay in advance and guess how much your bill would be.
Alien app designed for aliens. Whoever design this is a different species
1 people found this helpful
Garbage. The key info you want to know 1) Is my car charging 2) how much has it charged is missing. There are load of other issues described below. I wonder what PodPoint is as a business because EV charging it isnt. Pants.
From 212 saved reviews since 24 Sept 2018, all countries.
Share of the 151 negative reviews that mention it
“I can't even log in half the time – it just spins forever or says my credentials are wrong even though they're correct.”
“The reason why I went for Podpoint over competitors was the wifi connection and the app, but it's now proved to be utterly pointless.”
“Hey Pod Point - please downgrade your app - IT IS BROKEN on my Galaxy S7 - as many others here have said it just displays "No Network" with a spinning circle…”
“had to download the app to charge at Tesco, won't work unless you have it, then demands email and phone number for two step authentication, then you have to …”
“Both times it took me more than 15mins just to start the charge having to disconnect and reconnect from the charger a few times before the "Confirm Charge" b…”
“So I think this is a 5 star service a d the app is good too, bit slow to start but I'm ok with it.”
Share of the 36 positive reviews that mention it
“This is convenient as you don't always have reception or GPS on smart phone.”
“It sounds pretty basic but the level of the competition is so low that it makes it the best app you'll find around.”
“Very easy to use and lots more features.”
“Keeps telling me it's 'Free'.”
A drop after an update usually means the update broke something.