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Unable to login in to scorekeeper, or open score sheet from my apa login on a computer. This is extremly frustrating for people who do now have a smart phone to keep score
Developer reply
Hi Jessica, contact our Support Team at support@poolplayers.zendesk.com for login help, we're happy to assist you.
level 3 does the job
Developer reply
Hi Frank, thank you for your review! We appreciate your feedback and participation. Best of luck in your upcoming matches😁️
This app kicks me off wifi 20 times while trying to complete a match.
Developer reply
Hi Darin, you may need to clear the cache on the app, then delete the app and its data, then power off and reinstall. Contact our Support Team at support@poolplayers.zendesk.com for help, we're happy to assist you.
I have never been able to install it on my tablet
Developer reply
Hi Matthew, Scorekeeper is compatible with most tablets. If you do not see it available in the App Store on your device it may not be. Contact our Support Team at support@poolplayers.zendesk.com for assistance. They are happy to help!
easy enough
Developer reply
Thank you, Kyler, for the 5-star review! We appreciate your feedback and participation.
great app
Developer reply
Thank you for the 5-star review, Robert! We are happy to hear that you are enjoying the app. Best of luck to you this session!
love it
Developer reply
Thank you for your feedback, Sonny! Have a great night!
problems, always problems
Developer reply
Hi Nevada, we apologize for the recent app issues. If you continue to experience any problems contact us at support@poolplayers.zendesk.com with your device info and screenshot of any error so we may investigate and troubleshoot. We believe the issues are now resolved & would love to improve your experience.
does not work....... garbage
5 people found this helpful
Developer reply
Hi Bill, we apologize for the recent app issues. If you continue to experience any problems contact us at support@poolplayers.zendesk.com with your device info and screenshot of any error so we may investigate and troubleshoot. We're happy to help & would love to improve your experience.
Terrible. Theapp hangs and crashes constantly. TAP had a better app 15 years ago
Developer reply
Hi Lee, we apologize for the recent app issues. Have you cleared the cache and reinstalled the latest version? If you continue to experience any problems contact us at support@poolplayers.zendesk.com with your device info and screenshot of any error so we may investigate and troubleshoot. We're happy to help & would like to improve your experience.
From 207 saved reviews since 26 Mar 2020, all countries.
Share of the 109 negative reviews that mention it
“Constantly freezing and skipping matches.”
“The app is plagued with latency issues and it isn't the mobile network.”
“it lags between switching players, and its a pian to edit scores.”
“It continues to open the browser to log in and verify account info and then the coin just spins and repeasts the same process over and over.”
“It continues to open the browser to log in and verify account info and then the coin just spins and repeasts the same process over and over.”
“Then it worked for a while, until scoring another match, and it got into a state where clicking on button indicating that the rack was over just reloaded sam…”
Share of the 57 positive reviews that mention it
“A way to use the app when playing a fun game or training somebody new on how to use the app”
“Easy to use.”
“One thing you may consider changing is the color on the score banners.”
A drop after an update usually means the update broke something.