add button to delete account. delete account is what we need! I don't want to make special email
What users say
From 208 saved reviews since 17 Sept 2018, all countries.
Top complaints
Share of the 87 negative reviews that mention it
- Crashes and bugs29%
“I was really holding out hope they would bring back features and work out the bugs, but now I think it's time to break up with Prepear.”
- Lost progress, account24%
“I have to put login info every time I change screens and I can't even do that easily because the "Sign In" button is formatted to be behind my phone navigati…”
- Pay to win, prices20%
“They changed how they do websites to try to make more money for themselves, and it's almost impossible to use in terms of making an organized shipping list, …”
- Controls, interface
After the last update this app crashes and closes at launch on Pixel 10pro XL.
I haven't used the app because it has crashed every time I tried to open it. I have used the website which is great and having the app would be even better. I certainly wouldn't upgrade to premium if the app won't even work enough for me to try it.
Got this app because I was using Jordan Page's Shelf Cooking subscription. She moved her subscription to this app and its been a headache since. I used this app every week but then it starting crashing all the time. I can't even see the recipes I've saved. Meal planning is already a job and it should not be made harder with this app. Don't waste your time. I even canceled my shelf cooking subscription. I loved it! It was a lifesaver. Not anymore.
have used this for several years. there are bugs with updates but they fix quickly. recommend
I really love this app but run into issues all the time. currently anytime you click on anything that has to do with a picture it shuts down the app and I just spent 20 minutes creating a meal plan and when I went to hit save it shut down the app and I lost everything. I tried to contact customer service and the web page goes to a dead end so this is apparently the only way I can reach out and get help with a problem maybe
Developer reply
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at help@prepear.com. Thank you.
update: the app has been fixed and is fantastic to use once again! I've loved this app, but not since the last update. The app navigation buttons are directly under my phone's navigation buttons. In fact I can even select "log in" instead of "create an acct" unless I split/ share my screen so the navigation buttons aren't on top of each other. If I split/share my screen and adjust it at all then it shuts down entirely and I'm back to logging in. Right now it's unusable on my phone.
2 people found this helpful
Developer reply
We’re upgrading Prepear’s technology to make meal planning easier and less stressful. During this process, some features may temporarily have issues, but we’re actively fixing them with frequent updates. Your recipes and data are safe. Thanks for your patience—we’re building something better for you!
App not working. This app used to be great but now its impossible to use on my android phone. They put buttons in places I can't tap on and it has me log in every time I use the app. Time to find a new menu planning app. Update, the buttons have been fixed but I can only plan for 3 days, its not showing more than that 😞
1 people found this helpful
Developer reply
We’re upgrading Prepear’s technology to make meal planning easier and less stressful. During this process, some features may temporarily have issues, but we’re actively fixing them with frequent updates. Your recipes and data are safe. Thanks for your patience—we’re building something better for you!
disgusted and frustrated!! I have had this add for many years. now first the app on my phone made me sign in every time...then on my laptop it was totally blank. tried multiple times to contact them is is like a needle in a haystack!! tried to install app again so I can connect them a d those contact pages are blank also. Terrible Customer service or should I say NO CUSTOMER SERVICE. I have lost 1000s of recipes... this site is junk now!! don't use it! plus they need to refund me a half yr..!!
I used to love this app but it's gotten worse and worse. Now it won't even let me sign in on my phone, I'm having to use my computer. It's a shame because I don't want to have to move all my recipes somewhere else after 6 years of using this app to manage them, but I may need to.
Developer reply
We sincerely apologize for the troubles you have had with the app. We are updating some of the old technology in the app, and it is causing temporary bugs. Stay with us - really exciting things are coming to Prepear!