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The app was pathetic. When i open the app for classes. It is showing your system is not passing our security checks. So, please contaalct your vendor for the offical release of the app. I am using Samsung phone. I am not able to figure out when samsung is using uncertified operating system for the god sake I humbly request for clearing this bug in the app
One of the best e-learning platform
Developer reply
We are happy to know that you found our app useful. Please help us by spreading the word amongst your friends. If you have any feedback or suggestions, contact us on +91-9779421444 (Monday to Sunday 9:00 am to 7:00 pm) or email us at support@oneprep.com Thanks
This application is not working in last few days. Not able to login this application and didn't get OTP while login application. Please fix the issue as soon as possible
1 people found this helpful
I'm unable to login and I'm trying to contact your support team but my calls are unattended... I'm unable to pursue my classes... It's been a week I'm unable to run class no support from ur end either u guys do something in next few hours or we will file complaint against you guys...
4 people found this helpful
I am unable to receive otp in this app... please help me
2 people found this helpful
Not receiving OTP. Despite so many tries. Also no response on Email or Helpline number.
4 people found this helpful
There is no otp coming in app. Please fix this issue asap.
2 people found this helpful
Disgusting app ,it's always comes with new problems, some time otp not coming,some time maximum devices reached up etc . Please rectify it ASAP, as it leads to wastage of time It has been 2 days still they had not fix the bug yet. Neither they are supporting ,they are not taking calls not reverting back .I don't know when will they fix the same.
7 people found this helpful
Tried to login via OTP but no OTP received please resolve the problem as soon as possible 🙏🙏
4 people found this helpful
always logs out after 3 days...we have to login again
2 people found this helpful
From 226 saved reviews since 9 Oct 2020, all countries.
Share of the 158 negative reviews that mention it
“I have purchased Final Group 1 but everytime i open the app it shows you have run out of credit hours please purchase a plan.”
“Please rectify it ASAP, as it leads to wastage of time It has been 2 days still they had not fix the bug yet.”
“I m trying to login to the app from last 3 hours since 6am but it is showing an error message that some thing went wrong.”
“Pathetic app for cheating people.”
“I cannot watch any lecture properly as the player is continuously lagging and after few minutes of watching lecture it automatically switch to pop screen mod…”
“Also occasionally your videos don't load due to some server issues and it disturbs the timetable set in place.”
Share of the 57 positive reviews that mention it
“Easy to use the app and the support services are excellent.”
“Also they are giving you the free hours if you want to check the teacher's way of teaching.”
A drop after an update usually means the update broke something.