PreventionCloud

Can't log in, and I don't receive username retrieval or password reset emails. If it's because I don't have an account, then the problem is that there's no way to create one. The help link is literally just a mailto with no confirmation of receipt. These issues exist for both Web and App formats.

1 people found this helpful

Does not count my steps and not link Samsung Health, I must manually log my steps

1 people found this helpful

The website experience was horrible. I was only able to log in the initial time to download the "I had a physical" form. Afterwards, I couldn't log in on any browser or device. I downloaded the app on my Chromebook, which was the only way left to log in. It was not sized well and took some un-intuitive clicking around to find where to upload the physical confirmation form (the one reason we are using this app). I don't look forward to using this app associated with work healthcare.

Worst app ever. Never lets u sign in always saying wrong userid or password

1 people found this helpful

It would be great if i could log in, but no. I keep being told it's a bad password, it sends me a reset email, I reset but the new password doesn't work either. Useless waste of my time

4 people found this helpful

I love the concept of this app, and like many others, I was exposed to the program through work. My only complaint w/the program is this app - website works great. The three lines at the top of the app that, when you click them, shows you "My Health", "Challenges", etc, don't work for me-at least, not the Challenges link. It's completely dead, & nothing happens when I click it. This is unfortunate, b/c this means I am tied to my work computer, & can't really use the app like I'd like to.

3 people found this helpful

This app is terrible. How is the only fitness tracker you can connect to is Google Fit? No one has use Google Fit as a personal fitness tracker since I came out. Please upgrade this app to have more tracking options (Samsung health, Strava, Garmin) to name a few.

1 people found this helpful

Will not let me upload it my documents.

1 people found this helpful

Excellent application, easily accessible, smooth steps tracking facility....such a good application

Really awesome application and it's easy to use.

2 people found this helpful