Clean app
Clean app
scammed me out of my data
Previ saves me money on both wireless and insurance bills every month. Thank you!
Seems pretty straightforward. The app could really use an option to use biometrics to sign in, though. Update: And they did it! Thank you. 5 stars!
Developer reply
Thank you for your feedback! We just released a new version that supports biometrics for login.
Recent update changed default communication to start with an AI chat bot, not helpful. Homepage also gets graphs now to show how much you are "saving" and advertise that you could be using their insurance tools. nobody needs more ads in front of them.
1 people found this helpful
Developer reply
Appreciate you taking the time to tell us this. The chat assistant handles quick questions while you wait to talk with a real human. The homepage updates are meant to show your real savings and benefits you qualify for rather than serve ads, though we understand it may feel like more than you want to see. We hear you.
so so only saving grace is the super steep difference in what I was paying however that comes with data that runs a bit slower and so so customer service thank goodness it cut my family bill in half so I deal with
1 people found this helpful
crashes when payment method is added by credit card and fails to authenticate when bank account is added. no way to pay your bill.
1 people found this helpful
Developer reply
Thank you for your patience. Paying your bill should be simple. A new version is now live that addresses the bank account authentication issues you described. Please update and try again,
The update made the app worse.....
Trying to make a payment within the app and it logs me out an knocks me out each time I try.
This app is always crashing when trying to make a payment 🙄 that needs to be fixed ASAP.
From 34 saved reviews since 2 Mar 2023, all countries.
Share of the 19 negative reviews that mention it
“Crashed frequently.”
“Chat is slow.”
“Can barely manage account yourself because everything directs you to customer support.”
“Things like no scrolling, can't click on buttons etc.”
“nobody needs more ads in front of them.”
“Impossible to get timely support.”
Share of the 11 positive reviews that mention it
“Seems pretty straightforward.”