No longer working after daylight savings time.
No longer working after daylight savings time.
having this app for a year and all of a sudden it requires email and phone number. no way!
aweful. WILL NOT CONNECT
I love this app. I have 2 indoor smart switches from Canadian tire, a random smart bulb from Amazon, and 3 outdoor smart switches from Costco, all working flawlessly on the app. The Costco smart switches were the reason I downloaded Primewire initially, and the setup was a little clumsy, but everything else I have connected was quick and painless. We have the app loaded on both our phones, and everything is seamless.
Got the outlets from Costco. Finally went to try them today... No joy. Couldn't get them to connect.
cannot get an account registered
updated app. it lost all my passwords. now asking for a bunch of login info.maybe it was hacked?? my other apps don't do this when they update.
works great to control deer chasers and timmers on wifi.
Latest update broke everything! These remote controllers used to work great, but since the last app update, none of my devices will connect to the Wi-Fi. I have tried factory resetting the plugs and re-pairing, but the app just fails to find them. Looking at the recent reviews, countless users are having the same issues. Please roll back the update or fix these connectivity bugs! Definitely won't purchase Prime GARBAGE again.
would not connect. I tried multiple ways.id rather go with a simple remote setup. no setup just plug and go
From 214 saved reviews since 16 Oct 2018, all countries.
Share of the 143 negative reviews that mention it
“It also doesn't help that it doesn't work with 5G wifi.”
“It also doesn't help that it doesn't work with 5G wifi.”
“I will now have to return the plugs i bought as well, huge waste of time and money.”
“The fact that i cant even make an account is upsetting.”
“Very difficult to configure UI..”
“Very difficult to configure UI..”
Share of the 50 positive reviews that mention it
“Took slightly longer than it should have to pair the smart plugs with the app and my network.”
“Excellent app easy to use and follow.”
“I love this app.”
A drop after an update usually means the update broke something.