★★★★★toulasim xxv1.3.1528 Sept 2026
why can't I use the phones keyboard to write text
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CompareOpen in Google Playwhy can't I use the phones keyboard to write text
Developer reply
Hi there, yes you can. Just double tap the text part adn you're good to go!
glitchy crashes etc. Something went wrong with Pocket Printer Pocket Printer closed because this app has a bug. Try updating this app after its developer provides a fix for this error. . dont this no updates. will notmlet me copy paste text for printing. print preview shows nothing and will not let ke print text only images. it will.let me type text them print but to copy paste from word to app then to print doesn't work. I get this message above every time.
Developer reply
Hi Graham, sorry to hear you're experiencing some difficulties with the app. If you can email us on customerservice@karsten.nl with your question and maybe a screenshot or video, we'd be happy to help you further.
Useless piece of ....
Developer reply
Sorry to hear it Ian, we hope you'll find an app you like better!
It used to work but now it just crashes before I even get to use it. This printer is great but this software lets it down badly.
Developer reply
Hi Jay, very sorry to hear it. We haven't heard any other reports of crashings. Please check if there's an update, try removing the cache of the app or removing the app completely and reinstalling it.
Hello 👋 I Love this printer, but I cannot change the size of the text on it. Before I used to do it but not anymore, after reinstallation ... Thank you 👍🙂 Oh sorry, now I noticed the small letter icon in the bottom left corner of the first page of the printing process ... Great app. thank you 🙂🙌👍
Developer reply
Hi Vladimir, that's awesome to hear! Enjoy the app and have a great day!
If the printer is switched on before opening the app, then the app crashes at startup. I cannot recommend this app as upgrade. If you must install this version of the app, extract and save the apk file of the old version before attempting installation.
Developer reply
Good afternoon, Thank you for your message. We’re sorry to hear you’re experiencing issues with your app. We’d be happy to help find a solution. Could you please email us some screenshots and a description of the problem to customerservice@karsten.nl? We look forward to hearing from you and hope you have a lovely day.
easy to use. love it not sure where to buy replacement labels though?
Developer reply
Good afternoon, thank you for your message. Could you please send a picture of the product information on the printer to customerservice@karsten.nl, along with your question? Then we can hopefully tell you more!
Absolutely AWFUL, AWFUL, AWFUL. Did anybody test the UI, apart from the developer's 7 year old daughter? A complete mess: indeterminate, intermittent menu options, pop down hidden menus, bloated useless undefeatable template library; everything it's possible to get wrong, they got wrong. Probably designed to make you waste labels so you have to buy more. Perhaps if the developer spent less time posting review replies, the app could be made useful.
1 people found this helpful
Developer reply
The app works fine and if you put the right labels in, not one will be spilled. We hope you'll find an app that suits you better though, have a nice day! And it's friendly to respond to reviews, even if the review is not friendly or helpful, you can always email feedback to customerservice@karsten.nl so we can send update requests to the developer
if somone can't use it maybe cuz u don't have the printer or u didn't connecté it anyway it's rlly good but I don't rlly like the idea that u can't have the colors when u print it,like u can have only black n white so uhh yeah
1 people found this helpful
Developer reply
Thanks for your feedback. Yes, colors are not possible since it's a thermal printer which only works with heat and black/white. If you want to print color, you need a normal printer. We hope you enjoy the app further!
very disappointing on the printer.
Developer reply
Hi Alice, sorry to hear you're disappointed with the app. If you want to send us an email at customerservice@karsten.nl, we can see if we can help you further.
From 65 saved reviews since 5 Jun 2023, all countries.
Share of the 32 negative reviews that mention it
“It doesn't work.”
“there is no reset button on the printer, it's absolutely ridiculous, such a bad conceptual flaw.”
“The app is slow but did previously work.”
“Cannot use because of forced obsessive and totally unrelated permissions (gps, internet, network, wifi state, advertisement id, etc.).”
“Making the printer a very expensive brick”
“Pairing is very difficult.”
Share of the 26 positive reviews that mention it
“The app is easy to use and the resulting labels are good quality prints.”
“Hello 👋 I Love this printer, but I cannot change the size of the text on it.”
“if somone can't use it maybe cuz u don't have the printer or u didn't connecté it anyway it's rlly good but I don't rlly like the idea that u can't have the …”
A drop after an update usually means the update broke something.