Trying to login and every time I enter the one time pass code it says entered too many times. Can't get into the app. This is frustrating
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Trying to login and every time I enter the one time pass code it says entered too many times. Can't get into the app. This is frustrating
worst app to activate. code entering window is 30s and they take more than 40s to send the. ode to ur email. lol I will fire the entire team of this app. its frustrating, coz I have already paid for it.
Buggy app when setting up and logging in
Dogdirt experience trying to sign up and log in. More security checks than a banking app and constant failures and restarts.
If only I can give a 0 star, after the most recent update, as what others have pointed out, you will be given 30 sec to input a code that was sent through email - this is the WORST WORST WORST 2FA design I have seen in life having been in industry for over 2 decades!! AND if you are lucky and get through the 2FA to log in, you need to go through like 10+ rounds (and still counting) of picture checks that you are human to add your card details. Horrible journey!!
on installation repeated requests for multi factor authentication via email. had to attempt numerous times before it was accepted. Very poor experience
Useful but unreliable. Takes a long time to load and sometimes login resets while waiting for one time password. Please add an option to add card to Google wallet.
worst app I have ever seen. not at all user friendly. does not Allow fingerprint login. does not Allow digital priority pass if you are not carrying actual physical card.
Clunky and cumbersome Will receive a new card early next year and dread the "simple steps" to update the number Verification code times out just as it arrives in your inbox! Even obscure usernames not available... Can't update my details to create a digital card.
it's amazing the concern about security and request a code sent by email but I expect to receive the email. TERRIBLE EXPERIENCE !!!
From 225 saved reviews since 19 Oct 2018, all countries.
Share of the 174 negative reviews that mention it
“I've just been refused lounge access on my account which has 7 months left on it, with 6 more uses available.”
“Their car booking facility doesn't work at all - it doesn't validate the address & won't proceed without that.”
“They make it extremely difficult to navigate the app.”
“Then there's the needless animation and network overhead to display your card.”
“This is despite me having already paid for the whole period of my subscription.”
“changed to 1 star as still too slow to get to membership card (only reason for app)and it doesn't allow screenshots App is OK.”
Share of the 37 positive reviews that mention it
“very easy to use.”
“I was enjoying Executive Class Lounges every where I went for the last two years.”
A drop after an update usually means the update broke something.