I am on my 2nd device and I've had this one an even shorter time and it's malfunctioning the same way the first did. I'm so sad because it was so helpful to me.
I am on my 2nd device and I've had this one an even shorter time and it's malfunctioning the same way the first did. I'm so sad because it was so helpful to me.
I've tried coming back attempt this app and device but it's extremely difficult. Now it won't let me update the firmware regardless of how exactly I follow the instructions. I'm reminded as to why I put this down for a couple of years prior to now. I'm afraid I'll have to put it down again and just know I have a Vagus device that is essentially useless. I certainly won't be subscribing for another $109, that's for sure.
17 people found this helpful
Developer reply
Hi Kenshaka. Thank you for taking the time to share your feedback. The device doesn't indicate when it's fully charged, but charging it for about an hour will charge it fully. We take your feedback very seriously, and we will make sure to address it within the team.
This app freezes repeatedly of late. I went to see if I needed to update it , but though I had automatic update turned on my version was much lower than the current version. I tried to update the version (which I did successfully to 3.0?) but the app still says there is a more recent version--3.1. If I try to update to this version I just end up in a circular process that does not update to the higher version. The product has been very helpful but using the app is frequently frustrating.
This app has stopped twice while using it since the last update. Please fix.
Can't use my $400 device because the app crashes every time. Waste of money.
it never allows me to log in and will not send link to reset password
nicely designed app with a solid product to back it.
I was not even able to use the app because it told me it would send me a confirmation code and never did
Im glad I bought it had lots of stress Pulsetto has helped .
Some inconsistencies with the AI portion
From 201 saved reviews since 24 Jun 2023, all countries.
Share of the 121 negative reviews that mention it
“Buying a device (that claims to reduce stress/anxiety) that only works with an app that is garbage & causes stress and anxiety to operate feels like an absol…”
“The usage history is broken, it records only about half of the sessions I actually complete.”
“The app is needed to run the Pulsetto, but after following the instructions, I'm unable to register an account on the app.”
“There is no battery icon so it's difficult to know if the unit is charged.”
“Tonight it won't login like it can't find the server.”
“Now you have a slider button to change the vibration level (and I never know what its at since there's #s)”
Share of the 61 positive reviews that mention it
“I feel calmer and can deal with stressful situations better.”
“I love this stimulating device.”
“The device worked well for awhile and I do think I was sleeping better.”
“Easy to use.”
“works well but needs more free app features considering the cost for the unit”
A drop after an update usually means the update broke something.