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The app never wants to work.. freezes all of the time, that is when it even lets me select a radio station to listen to in the first place. I would have thought an app that's been around so long would actually work at least half the time
Developer reply
Hi, Thank you for sharing your feedback regarding the freezing and station selection issues you are experiencing on the app. We would like to look into this for you, please reach out to us at support@audacy.com with ref #369915 and any additional details so we can assist further!
Glitchy Problematic Mess. GO USE A DIFFERENT APP.
Developer reply
Hi, Thank you for sharing your feedback. We see that you are experiencing issues with app performance and would like to look into this for you. Please reach out to us at support@audacy.com with ref #369899 and any additional details so we can assist further!
could be a lot better
Developer reply
Hi, Thank you for your feedback! We are always working to improve the app and would love to hear your specific suggestions on what we can do better. Please reach out to us directly at support@audacy.com with the reference #369830, so we can assist!
the last update really ruins audacy I have a one year old phone. such a shame. it barely worked well before this last update now it works even worse.
Developer reply
Hi Sean, Thanks for sharing your feedback. This is not the experience we want you to have. To help us dig deeper and assist you better, could you please write to us with more details of the issue at support@audacy.com, referencing #369711?
app is terrible. want to listen to 1 daily show in order and am usually a week or more behind. the amount of trouble you have to go through to play the episodes in order is ridiculous. it shows about a week back worth of episodes when you open the app but then you have to go through all kinds of B's to get to the older ones and then next time you open the app you have to do it all again because most of the time it forgets what episode you were on.. also crashes constantly.
Developer reply
Hi Nik, Thanks for sharing the feedback regarding the difficulty in playing older episodes in order, as well as the frequent crashes on app. Please contact us at support@audacy.com with ref# 369592 along with the station/show name and any additional details, so our team can look into this.
So glitchy and unreliable. Pause, fast forward and rewind are practically impossible to use. Just awful. The latest October update has absolutely destroyed this app. It was working okay until then. Just absolutely horrible. And when you hit the back button to change stations, the app closes.
2 people found this helpful
Developer reply
Hi, Thank you for sharing your feedback regarding the playback controls and back button issues following the recent update. We would like to look into this for you, please reach us at support@audacy.com with the ref #369465 and any additional details so we can assist further!
why do you ask for permission for location if the ads are not for anything around me. Live in Kansas dont need to hear political ads for Colorado.
Developer reply
Hello, Thank you for reaching out about hearing out-of-state ads after providing location permissions. We would like to look into this targeting issue to get it corrected. Please email us at support@audacy.com referencing #369374 and include any additional details about the station and ad name you are hearing, so our team can best assist you.
Just want to verify what is being said about the app. it's constantly buffering and dropping out. It's really unusable. Reading the reviews according to the developer it's not them it's us How about that. By the way, it does the same thing through a browser. To the developer. your app is not that important to me. Let me know when you fix it. 10/28/26 Update. It works.
2 people found this helpful
Developer reply
Hi Lexie, Thanks for getting back to us. I would request you to kindly write to us at support@audacy.com with reference 218700 to assist you further with your playback experience. Looking forward to hearing from you.
Update 10/27/26: App is way better than it used to be. I actually use it now and it works great for the most part. Random buffering for like 10-20 seconds at times, but it's overall good. Original 2/28/23: Yeah, time to uninstall. Apps that don't do what they say, such as not streaming radio when that is its singular purpose, aren't worth keeping. I've kept it long enough.
2 people found this helpful
Developer reply
Hi, We see that you are experiencing some trouble with the Audacy App. Please Reinstall the App on your Device and reach out to us at support@audacy.com with reference #435575 if the issue persists. Our support team will definitely help you out. Thank you, Audacy Support Team
excellent
From 259 saved reviews since 27 Feb 2019, all countries.
Share of the 218 negative reviews that mention it
“Now after the update, the app keeps crashing.”
“Tried using rewind feature to listen to a show earlier in the day, got "can't play until ad finishes" error.”
“It is not an internet problem it is an issue with the app.”
“Attempted to open the app on my android and it's stuck on the "Log in/Register" page.”
“App will stall and you cannot resume a stream no matter what button you press, forcing you to start over 3.”
“Nearly impossible to stream shows/pods.”
Share of the 28 positive reviews that mention it
“I have been enjoying my favorite music stations.”
“I pick you up analog too but Dolby sounds better.”
“I really like this app because I love the fact that I can listen to sports radio on my phone helping me catch up on my sports and if I want to sleep I just l…”
A drop after an update usually means the update broke something.