Half of the time it doesn't work and is always giving you an error message when you try to send a message
Half of the time it doesn't work and is always giving you an error message when you try to send a message
Suddenly erase all my account info and log in?
Glitchy. Run into errors frequently.
1 people found this helpful
Not User Friendly, Many Back-End Errors. had trouble logging in, can't message your doctor, etc.
1 people found this helpful
I just uploaded this app due to an appointment that I wasn't aware of until I received a text message but I am not sure of. It doesn't sync with the text that I received so I will be calling in the morning. I don't know where this came from at all.
app goes fullscrren and does not hide phone controls, so all of the menu icons at the bottom are not accessible.
customer service is terrible. no one ever gets back to you.
because of the apps buttons on the bottom, I can't use messaging and other buttons aligned on the bottom of the page. they should be added with all Buttons on the center of the app. I can't see messages or reply.
this app doesn't have the function go reset password, what a joke.
The developer needs to fix the UX as this app overextends to the top and bottom which in turns overlaps with the Android top bar and navigation buttons.
2 people found this helpful
From 101 saved reviews since 30 Nov 2017, all countries.
Share of the 68 negative reviews that mention it
“Tried to make a new account, but denied, saying phone number was already used.”
“There should be a reply button to messages.”
“Kept freezing on start up.”
“can't send a message to my provider anymore because the send button is under the battery icon and unable to be activated.”
“Could go on for days on how difficult to sign in.”
Share of the 23 positive reviews that mention it
“I don't think most people have access to their info like this but it can help them take their health more seriously.”
“Test results shown in graphic is easy to understand.”
A drop after an update usually means the update broke something.