Loading…
CompareOpen in Google Play
I'm not sure what happened. This app has never been an issue, but now it crashes upon opening every single time. There is no update showing for me yet, but since the AI was added, it now crashes. I need this app for work.
only able to reply in thread occasionally. that makes it really hard to keep up with conversations and can get confusing.
Developer reply
Hey! Thank you for taking the time to leave a review. If you could, please send us an email at support@redeapp.com. We would be happy to start troubleshooting any issues you may be having with replying to messages within RedeApp. We look forward to hearing back from you! - Zach
Can't access. This is how we communicate at our job and I cant log in or see a thing. Uninstalled the app several times. Reset my phone several times. Still not working. Please fix it
Developer reply
Hi there, thank you for taking the time to leave a review. We would love to help troubleshoot what you are experiencing. I don't currently see any tickets submitted under your name, but if you could reach out to us at support@redeapp.com we would be happy to get to the bottom of what may be going on. We look forward to hearing back from you! - Zach
they have ai in this app not cool!!
Developer reply
Hey there, thanks for taking the time to leave a review. If there's a specific concern (privacy, accuracy, something else), let me know, and we would be happy to provide some additional information. Feel free to shoot us a message at support@redeapp.com, we are open to feedback around how you and your organization use RedeApp! - Zach
Ive spent hours of unpaid time trying to get this app to work and a video to send
Developer reply
Hi there, thanks for taking the time to let us know about your experience. I'm afraid I don't see a support ticket open with the username you've provided, but if you could shoot us an email at support@redeapp.com, we'd be happy to help troubleshoot the issue! We look forward to hearing from you. - Zach
uploading videos can be an issue at times. more often than not.
1 people found this helpful
Developer reply
Hey Jesse, Thanks for stopping by! We would love to hear from you at support@redeapp.com with some additional information around the experience you're having around videos. We do not currently see an open ticket, but are eager to help improve that experience. We look forward to hearing from you! - Zach
Soo Cool
Developer reply
Hey Jocelma! We appreciate the kind words. We are only cool because of how many cool users we have. You included! - Zach
great app, but you have got to fix the auto capitalization at the start of a message or after a period. understand? it's really annoying as you can see. This is how it should be. All the time!
Developer reply
Hi there! We understand how that may be frustrating, but auto-capitalization is often handled at the device level. This is not a feature that we implement within RedeApp. If you are having issues within RedeApp that you would like to explore further, shoot us a message at support@redeapp.com, and we can get that ball rolling! -Zach
wasn't getting notifications on my new phone, so I contacted support they were very responsive the outage lasted about a week and then was fixed from them. i am very satisfied with the working of this app right now and grateful to the devs and techs working on this app ty.
Developer reply
Hey Robert! We are glad to hear we were able to provide you the level of responsiveness you deserve. Again, thank you for your patience while we worked through this issue. You are the type of user that keeps our world going 'round -Zach
If you have an Android. Some of the print is so tiny and you can't blow it up, but if you have a apple, it works fine.
1 people found this helpful
Developer reply
Hey Jeff! Thank you for taking the time to leave a review in addition to the ticket you submitted. As we discussed in our thread, we have since resolved this issue and hope you have had a better experience since! If there is something else going on that is keeping our review at 2 stars, please let us know and we would be happy to help! -Zach
From 150 saved reviews since 18 Mar 2016, all countries.
Share of the 77 negative reviews that mention it
“Half the time you try to load an image the app crashes.”
“Can't even log in.”
“even over wifi network.”
“Very slow to open”
“The new update not only makes it harder to see messages but is a completely different layout that is now more complicated than necessary.”
“Notification wont go away and will keep sending the same notification every hour whether you read the message or swipe it to ignore.”
Share of the 61 positive reviews that mention it
“Other than these issues, I love it and it truly is important to our workers.”
“It is easy to use and makes my life much simpler.”
“I think it's totally awesome so that everybody-- co-workers-- can communicate effectively & saves alot chaos & time!!”
A drop after an update usually means the update broke something.