love seeing update for my next stay
Developer reply
Thanks for your review James😄🤗 ! We are happy to see that we are on the right track ⭐⭐⭐⭐⭐📲
love seeing update for my next stay
Developer reply
Thanks for your review James😄🤗 ! We are happy to see that we are on the right track ⭐⭐⭐⭐⭐📲
app was simple to use
Developer reply
Thank you very much for your comment, Irene 🤩📲! We are glad that you liked our App 🥳😄, If you are not yet part of our RIU Class programme, we encourage you to sign up to enjoy its benefits 😉😎
easy
Developer reply
Thank you very much for your review Brooke 🤗🥳🎉! We are glad that you liked our App ☺️🤩 In the DESTINATIONS tab, you will find all the places where we have a RIU hotel, we hope to welcome you soon in any of them!😉🌍✈️
Although the "Home Page" appears to open, no other pages appear despite attempting re-installation. This renders the app completely useless and totally non-functional.
Developer reply
Hello Jimmy! We're really sorry for the poor experience. 📱 Please write to us at soporte.app@riu.com with your phone model and OS version so we can investigate and fix this issue. We want to help! 🛠️
everything was great, the staff was very very awesome 👌.
Developer reply
Thank you very much for your review Harold 🤗☺️! We are very happy to have been able to make you enjoy your holidays 😎🏝️! We would love to have you back soon at one of our RIU hotels 😉✈️🌍!
Very nice place👌
Developer reply
Thank you very much for your review, Samudaya 🤗🥳🎉! We are glad that you liked our Hotel ☺️🤩 In the DESTINATIONS tab, you will find all the places where we have a RIU hotel, we hope to welcome you soon in any of them!😉🌍✈️
Brilliant app..and superb hotels and staff 😊
Developer reply
Nos alegra mucho leer tu comentario y ver que vamos por buen camino. Esperamos tenerte durante mucho tiempo con nosotros 😎💞 ¡muchas gracias🤩🤩! Si aún no eres miembro de Riu Class te animamos a unirte para disfrutar de todos sus beneficios 😉🌞.
Amazing experience at Riu Palace Mauritius! ✨ Excellent service, delicious food, friendly staff, and a beautiful atmosphere. Truly unforgettable! ❤️⭐⭐⭐⭐⭐ can't wait to come back !
Developer reply
Thank you very much for your review Sarojadevi 🤗☺️! We are very happy to have been able to make you enjoy your holidays 😎🏝️! We would love to have you back soon at one of our RIU hotels 😉✈️🌍!
smooth experience so far booking via the app, My wife and I are looking forward to spend our anniversary as new kids on the block at Riu Aquarelle the lastest addition to the Riu line
Developer reply
Thank you very much Fitzroy 💞📲! We are glad that our App has been useful to you 🥳🎉, If you are not yet part of our RIU Class programme, we encourage you to sign up to enjoy its benefits during your next stay 😎🌞🏝️
Love the RUI Resorts, they are beautiful, food is great, plenty of activities to do at the resort if you choose not to do any outside excursions.
Developer reply
Thank you very much for your review Dorothea 🤗☺️! We are very happy to have been able to make you enjoy your holidays 😎🏝️! We would love to have you back soon at one of our RIU hotels 😉✈️🌍!
From 213 saved reviews since 5 Jan 2019, all countries.
Share of the 43 negative reviews that mention it
“The app keeps freezing and locking up, and when I do get it, I have to start over with my birking info every time, even though I'm already at the hotel and c…”
“App is quite slow and when you press the back button at the bottom of your screen (instead of the one at the top of the app) it takes you all the way back to…”
“App is quite slow and when you press the back button at the bottom of your screen (instead of the one at the top of the app) it takes you all the way back to…”
“The hotel front desk will not send the future to pick you up if you don't reserve online - even if you call and show you have a reservation.”
“The only thing it was good at, was that you could see the menu, but be careful, it kept backing out and it was difficult to use.”
“App is quite slow and when you press the back button at the bottom of your screen (instead of the one at the top of the app) it takes you all the way back to…”
Share of the 164 positive reviews that mention it
“Also, the reservation feature is very easy to use.”
“The app is beyond helpful while staying at RIU Resorts, and I enjoy using it pre-trip, as well, to check out menus and upcoming entertainment.”
“My girlfriend and I went in June here, this resort is absolutely beautiful, amazing, the food is so delicious, between the manger to all the staff went above…”
“easy to use and has all the information on the hotel the destination the menu everything you could think of to possible ask ots on the app.”
“Lovely relaxing hotel with friendly staff and excellent food.”
A drop after an update usually means the update broke something.