rip off
rip off
I went months to month just to try the app out. generally like it, except that I wish it would pause between positions in the videos. not really holding the positions the full term but it's okay because the time spent is doing the job with my flexibility and mobility. I just tried the mobility test. for me it wouldn't work. I was in a well-lit room with a white background and it just couldn't get past the third step in the test and I wasn't going to sit there all day and hope that it would.
Developer reply
Hi Kache, thanks so much for sharing your feedback! Love the idea of adding pauses between video positions and will share it with our product team for future consideratioin. As for the mobility test, we'd love to help troubleshoot that for you, please email us at support@pliability.com asking for a team member so we can get it working!
Shoves auto renew subscription service down your throat from the get go.
Developer reply
Hi there, we appreciate your feedback. Pliability is a subscription-based service so we can continuously provide updated content and new mobility routines. We understand this model isn't for everyone! If you have any questions or need account support, please email support@pliability.com.
you got to pay for all of it
Developer reply
Hi there, we do offer a free 7-day trial at pliability.com so you can check out if pliability is right for you.
Please don't use this app. They're a company with zero morals or empathy. I returned a product that provided a free trial for pliability. When that free trial ended I was charged $170. Pliability refused to assist with the charge even though I never even used their app. I disputed the charge and Pliability went so far as to counter dispute the chargeback so that they can make sure to keep my money for services I did not use. They use their policies to make sure they don't have to issue refunds.
2 people found this helpful
Developer reply
Hi Conrad, It looks like the charge on your renewal was disputed which puts a freeze on the account until the bank processes their decision with our payment processor, current ETA is 34 days. The team will check back on your account on October 27 and will email you to confirm your account status.
I'm not giving my credit card details before I've even had a chance to see the app, not even with a 7 day free trial
1 people found this helpful
Developer reply
Hi Roy, we understand your concerns about providing payment information upfront. We appreciate your feedback and will pass it along to the team.
cant get beyond the question screen
Developer reply
We'd love to help if you're having issues with our app. Please send an email to support@pliability.com so we can better assist and get any issues resolved!
please enable horizontal layout in the app for usage with tablets. just the video accepts it.
Developer reply
Hi Rodrigo, our app does do horizontal layout on tablets! Please email support@pliability.com so we can best assist with this
Poor level of customisation. Didn't mean to subscribe but was somehow billed for an annual subscription so thought I'd try it out. Only wanted to try out the mobility test feature I had heard about, but it turns out this is not a feature on Android and that's only mentioned in some small print FAQ. Seems like mostly a subscription scam to me.
4 people found this helpful
Developer reply
Hi there, When a trial starts, the signup page shows the plan and price you've chosen, along with a checkbox confirming the exact amount and date you'll be charged. If you need assistance ensuring your subscription is fully canceled to prevent any future charges, please reach out to us directly at support@pliability.com
Great app, could look nicer on the tablet though
Developer reply
Hi Austin, thank you for taking the time to leave a review!! We also appreciate your feedback about the tablet interface. I have shared your thoughts with our product team so they can keep it in mind for future updates. If you have any specific requests, please feel free to email support@pliability.com : )
From 215 saved reviews since 2 Nov 2020, all countries.
Share of the 135 negative reviews that mention it
“No idea why the rating is so high, especially with the required subscription.”
“You will not be able to try anything before you make an account.”
“Half the time they won't load or fail to play.”
“The app is annoying and difficult, I spend more time trying to figure it out than using it it.”
“Music was a lovely touch.”
“it's not free, as one of the ads says.”
Share of the 56 positive reviews that mention it
“I am on day 2 of the free trial and am enjoying it so far.”
“The narrator is calming and reminds you to give your mobility time to develop and of where you should feel the stretches, the routines can fit anyone's sched…”
“So, I saw an add and thought I'd give it a try during the free trial.”
“The narrator is calming and reminds you to give your mobility time to develop and of where you should feel the stretches, the routines can fit anyone's sched…”
“I think it would be a small upgrade to minimize any voice coaching as an option if we wanted to.”
A drop after an update usually means the update broke something.
“easy to learn, so many exercises”