★★★★★Hana Laughrey roth1 Oct 2026
accounts for so much...
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★★★★★
CompareOpen in Google Playaccounts for so much...
I have enjoyed getting clothes that fit my style
this company suckss, my package never got too me ,I tried going to get it from their wherehouse. They will not refund my money and they know their shipping company disposed of the package and I never received it. I wouldn't recommend this company they can't be trusted
Developer reply
Dear James,We apologize for any inconvenience.We understand your feeling and our colleague is arranging to confirm the issue in the ticket AT260810000011, please wait for the solution in the email, we will solve it for you until you are satisfied, please rest assured. Thank you for your cooperation.ROSEGAL Customer Service
two orders I paid for and still have never received there is no customer service number and email is unsecured don't order from this place its a scam
Developer reply
Dear Karen,Thank you for your feedback. Would you please kindly provide us your order number?The order number should start with letter "Z"plus 16 digits, you can contact us by email support@rosegal.com directly since we have no phone service now. Thank you for your patience.ROSEGAL Customer Service
easy to use. quick and fast response.
love when I actually receive my items but ive been emailing them for 2 months for a 2nd purchased item and they do not respond like promised. I will be disputing the second charges
Developer reply
Dear Chantel,We apologize for any inconvenience. To solve this issue, would you please kindly provide us your order number?The order number should start with letter "Z"plus 16 digits, you can also contact us by email support@rosegal.com. Thank you for your cooperation.ROSEGAL Customer Service
I tried exchanging 4 out of 5 items. Total order was 3 Dresses and 2 mens shirts. Total order was $68.17 for the 5 items . Dresses are too large design stitching DOESN'T MATCH TOP OF DRESS TO BOTTOM, SO DESIGN STITCHING IS OFF AND LOOKS TERRIBLE !!! MENS SHIRTS ARE GREAT !!! NOTHING WRONG WITH MENS SHIRTS !!!! They DON'T DO EXCHANGES !!! NO CUSTOMER SERVICE WHATSOEVER !!! 3 WEEKS & SEVERAL MESSAGES SENT THRU FACEBOOK MESSENGER, EMAILS & CUSTOMER SUPPORT PORTAL. I CAN'T GET THE CREDIT.
Developer reply
Dear Marisa,Thank you for your feedback. Would you please kindly provide us your order number?The order number should start with letter "Z"plus 16 digits, you can contact us by email support@rosegal.com directly, tell us your final request so that we can help you until you are satisfied. Thank you for your patience.ROSEGAL Customer Service
Love Rosegal app and products
Not Happy with this purchase...color is completely different then what is advertised and very cheap material...Will not buy or recommend this app or website to Anyone
Developer reply
Dear FELICIA,We apologize for any inconvenience. To solve this issue, would you please kindly provide us your order number?The order number should start with letter "Z"plus 16 digits, you can also contact us by email support@rosegal.com. Thank you for your cooperation.ROSEGAL Customer Service
can't add clothes to cart
Developer reply
Dear Onalee, Thank you for your message. We suggest you can change browser to try again, if it still does not work, you can send us the picture which can show the issue clearly to support@rosegal.com, we can help you quickly. Thank you for your patience. ROSEGAL Customer Service
From 245 saved reviews since 5 Nov 2018, all countries.
Share of the 120 negative reviews that mention it
“(In my case, the cost to return was more expensive than my whole order was!”
“Then they don't credit your account back, they give you store credit.”
“I am waiting now for the refund from said "purchase" but would have stuck with them had it been for a little customer hospitality.”
“Impossible to locate customer service.”
“Shipping is EXTREMELY SLOW!!!”
“The pants look nothing like what is in your online catalog.”
Share of the 106 positive reviews that mention it
“Enjoy the new cloths.”
“The wall art comes just like it looks in the photographs with all the vibrant colors.”
“Great prices too!Great for those who like to up-style simple pcs.”
“When buying from them just behind full of the sizes look at the picture and think about the material does it look like it would come in bigger if purchasing …”
A drop after an update usually means the update broke something.