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doesn't work after update. you have to uninstall and reinstall to even be able to log in, and that's Everytime.
Never let's me login, the app always says that they're having technical issues. This has persisted for months. update 10/19/2026: app let's me login to a white screen and that's it, i have not been able to use this app in over a month
15 people found this helpful
after new update went let me see my bill. page is blank. had to use website to pay.
busted the app has not worked for like six months
** Most recent update is a complete FAILURE! JUST GOES TO A BLANK WHITE PAGE after entering two-factor info. HOW AM I TO PAY MY BILL!*** What's going on! Three days in a row and the app won't even open! I've uninstalled and then reinstalled and app won't open. Cookies and cache are cleared out but app will not open! UPDATE: After four days and an app update all is now working well.
2 people found this helpful
2nd login & after, app opens to a white dialog box, useless app
App is useless since 2FA was forced on everyone. After login, you get a blank page with nothing. Doesn't matter if using fingerprint or password. Even if you go back to 2FA it still hangs.
1 people found this helpful
after a week of "making improvements to app" it now just has a white blank page when signing in.
1 people found this helpful
Update made it unusable
1 people found this helpful
don't work very unhappy
1 people found this helpful
From 230 saved reviews since 26 May 2020, all countries.
Share of the 194 negative reviews that mention it
“Used to work great for me, now I can't even get to the sign in phase!!”
“It has been broken for several months, even after being updated.”
“Which has technical difficulties.”
“This app is always experiencing technical issues and I haven't been able to log on since the update in December.”
“Not even asking for a better UI/UX here, just consistency with login.”
“After down loading your new appl, I'm still having problems logging on to your web site to pay my monthly bill.”
Share of the 28 positive reviews that mention it
“Best app very easy to use i don't have any problems logging in and it gives you your balance and usage.....”
“i think its pretty good gets the job done.”
A drop after an update usually means the update broke something.