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- Enabled KRS access via email access code - Raised minimum SDK to Android 10 (previously Android 9). - Raised target SDK to Android 16 (previously Android 15).
This enables IT Admin to troubleshoot the user's device problem remotely.
Knox Remote Support is a remote troubleshoot solution which allows IT admins to remotely connect to the user's device of Knox cloud services. Knox Remote Support provides: - Remotely control the user's device - Record device screen as a video clip and send to IT admin. - Capture device screen as an image file and send to IT admin. - Enables IT admin to send the files to the user and vice versa. Knox Remote Support is provided as a part of Knox cloud services on a valid license.